Author: Aylin Koca

Aylin Koca

Aylin Koca

Publications

Publication period start: 2008
Publication period end: 2009
Number of co-authors: 6

Co-authors

Number of publications with favourite co-authors
Anne Rozinat
1
Nico van der Gaarden
1
Evangelos Karapanos
2

Productive Colleagues

Most productive colleagues in number of publications
Aarnout C. Brombacher
4
Mathias Funk
5
Evangelos Karapanos
14

Publications

Koca, Aylin, Brombacher, Aarnout C. (2008): Extracting \"broken expectations\" from call center records: why and how. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008, . pp. 2985-2990. http://doi.acm.org/10.1145/1358628.1358795

Koca, Aylin, Karapanos, Evangelos, Brombacher, Aarnout (2009): \'Broken Expectations\' from a global business perspective. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems , 2009, . pp. 4267-4272. http://doi.acm.org/10.1145/1520340.1520651

Koca, Aylin, Funk, Mathias, Karapanos, Evangelos, Rozinat, Anne, Gaarden, Nico van der (2008): Grasping product pragmatics: a case with internet on tv. In: Darnell, Michael J., Masthoff, Judith, Panabaker, Sheri, Sullivan, Marc, Lugmayr, Artur (eds.) UXTV 2008 - Proceeding of the 1st International Conference on Designing Interactive User Experiences for TV and Video October 22-24, 2008, Silicon Valley, California, USA. pp. 193-202. http://doi.acm.org/10.1145/1453805.1453842