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Sen, Arun, Chen, Yingying, Zhang, Bo (2008): A New Architecture for Personalization Engines: An Open Source Approach. In Journal of Organizational Computing and Electronic Commerce, 18 (3) pp. 224-253. http://www.informaworld.com/10.1080/10919390802199012
Sen, Arun (1998): From DSS to DSP: A Taxonomic Retrospective. In Communications of the ACM, 41 (5) pp. 206-216.