Alexander Künzer

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Ziefle, Martina, Bodendieck, Anja, Künzer, Alexander (2004): The impact of user character-istics on the utility of adaptive help systems. In: Khalid, H.M., Helander, Martin G., Yeo, Alvin W. (eds.) Work With Computing Systems WWCS June 29-July 2, 2004, Kuala Lumpur, Malaysia. pp. 71-76.

Künzer, Alexander, Ziefle, Martina, Bodendieck, Anja, Luczak, Holger (2003): Effects of Different User-Adaptive help Systems on Task Performance. In: Luczak, Holger, Zink, Klaus (eds.) Human Factors in Organizational Design and Management October 1-3, 2003, Aachen, Germany. pp. 461-466.