Author: A. Parasuraman

A. Parasuraman

A. Parasuraman

Publications

Publication period start: 2003
Publication period end: 2005
Number of co-authors: 3

Co-authors

Number of publications with favourite co-authors
M. Kathryn Brohman
2
Richard T. Watson
2
Gabriele Piccoli
2

Productive Colleagues

Most productive colleagues in number of publications
Gabriele Piccoli
3
M. Kathryn Brohman
6
Richard T. Watson
19

Publications

Brohman, M. Kathryn, Watson, Richard T., Piccoli, Gabriele, Parasuraman, A. (2003): Data completeness: a key to effective net-based customer service systems. In Communications of the ACM, 46 (6) pp. 47-51. http://doi.acm.org/10.1145/777313.777339

Brohman, M. Kathryn, Watson, Richard T., Piccoli, Gabriele, Parasuraman, A. (2005): NCSS Process Completeness: Construct Development and Preliminary Validation. In: HICSS 2005 - 38th Hawaii International Conference on System Sciences 3-6 January, 2005, Big Island, HI, USA. http://doi.ieeecomputersociety.org/10.1109/HICSS.2005.451