Author: A Cälin Gurau
Publications
Publication period start: 2011
Publications
Gurau, A Cälin (2011): The adoption of online self-service technology (SST) as a gradual learning process. In: Proceedings of ACM CHI 2011 Conference on Human Factors in Computing Systems , 2011, . pp. 1813-1818. https://dx.doi.org/10.1145/1979742.1979847