Everyday CX

Hosted by IxDF Johannesburg
Aug 2nd, 2022
6:30pm - 7:30pm (UTC +02:00)
Online, https://us02web.zoom.us/j/86543345585?pwd=5BzBE7EP639mG5_3SGszkb-o4xXLjn.1, Johannesburg
13 IxDF Members (and some non-members) are attending
This is a free Local Group meet-up
Attendance is free.
You don’t have to be a member to attend.
What are Local Groups?
Local Groups will expand your career network—whether you are interested in learning new skills, finding job opportunities or looking for a new employee.
A Local Group is a group of people who, like you, are passionate about design. Local Groups organize meetings to get inspired, have fun and learn from one another.

Meet-Up Details

hand picking up a smiley face block

Everyday CX

© Interaction Design Foundation, CC BY-SA 3.0

  • Do you know why a customer experience is so important?

  • Why is perception such an important part of customer service?

  • How do you show customer experience?

  • How do you enhance it?

  • What do you need to as a CX Designer, what does the role entail?

These are just some of the questions you’ve asked, and we’ve listened.

Join us next month to demystify what CX is and the role of the CX designer. Customer experience is a buzzword and often used by businesses to allude to what makes them stand out in the market. Lets explore what customer experience really is and how it has become a daily part of our lives

Guest speaker: Katlego Hlongwane

Speaker Bio:
Fuelled by coffee and great digital experiences. Currently working as a CX designer for IQBusiness. And works independently as a Service Designer.

Meet-Up Discussion

Hi all! Please use this discussion thread to discuss Everyday CX held on Aug 2, 2022. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
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Local Leaders of IxDF Johannesburg

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Members can show their interest to attend a meet-up by clicking “Attend this meet-up” button. In addition, since Local Groups events are open to all, non-members can also attend these meet-ups.

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P.S.: Note that the number of attendees is not an indication of its value! Small meet-ups work perfectly, and can facilitate deeper, more fruitful conversations.

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