Journal of Service Research

Publisher: Sage Publications

About the periodical:
No description available of Journal of Service Research...

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Example publications from this periodical

The following articles are from "Journal of Service Research":

Danaher, Peter, Conroy, Denise and McColl-Kennedy, Janet R. (2008): Who Wants a Relationship Anyway? Conditions When Consumers Expect a Relaionship With Their Service Provider. In Journal of Service Research, (0)

-- Volume 5 --

Issue 3

McColl-Kennedy, Janet R. and Sparks, Beverley A. (2003): Application of Fairness Theory to Service Failure and Service Recovery. In Journal of Service Research, 5 (3) pp. 251-266

-- Volume 6 --

Issue 1

McColl-Kennedy, Janet R., Daus, Catherine S. and Sparks, Beverley A. (2003): The Role of Gender in Reactions to Service Failure and Recovery. In Journal of Service Research, 6 (1) pp. 66-82

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Changes to this page (periodical)

16 Jun 2008: Journal/Periodical was added to the bibliography (approved by an editor)
06 Nov 2007: Journal/Periodical was added to the bibliography (approved by an editor)

06 Nov 2007: Journal/Periodical was added to the bibliography (approved by an editor)

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