I highly recommend the Encyclopedia of Human-Computer Interaction [...] the breadth and depth of the invited contributions are quite impressive [...] all with highly qualified authorities as authors
-- From Don Norman's review
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...that strange new zone between medium and message. That zone we call the interface
-- Steven Johnson, 1997
Cabitza, Federico and Simone, Carla (2010): WOAD: A Framework to Enable the End-User Development of Coordination Oriented Functionalities. In Journal of Organizational and End User Computing (JOEUC), 22 (1) pp. 1-20. Available online
Cabitza, Federico and Simone, Carla (2011): Affording Mechanisms: An Integrated View of Coordination and Knowledge Management. In Computer Supported Cooperative Work (CSCW), 21 (2) pp. 227-260.