Author: William H. Horsford

Publications

Publication period start: 1989
Number of co-authors: 2

Co-authors

Number of publications with favourite co-authors
Robert E. Thomas
1
Jerome J. Congleton
1

Productive Colleagues

Most productive colleagues in number of publications
Robert E. Thomas
2
Jerome J. Congleton
4

Publications

Thomas, Robert E., Congleton, Jerome J., Horsford, William H. (1989): An Ergonomic Evaluation of Customer Service Operations -- A Case Study. In: Proceedings of the Human Factors Society 33rd Annual Meeting , 1989, . pp. 690-693.

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In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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