Author: Rochelle E. Evans

Publications

Co-authors

Philip Kortum

2

Productive Colleagues

Philip Kortum

15

Publications

Evans, Rochelle E., Kortum, Philip (2010): The impact of voice characteristics on user response in an interactive voice response syst. In Interacting with Computers, 22 (6) pp. 606-614. https://www.sciencedirect.com/science/article/B6V0D-50N2P6M-1/2/67c264466dcb8eec4294f6688c4b36c2

Evans, Rochelle E., Kortum, Philip (2009): Voice Personalities Inducing Trust and Satisfaction in a Medical Interactive Voice Respons. In: Proceedings of the Human Factors and Ergonomics Society 53rd Annual Meeting , 2009, . pp. 1456-1460. https://www.ingentaconnect.com/content/hfes/hfproc/2009/00000053/00000018/art00061