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Author: John C. Flanagan

Publications

Publication period start: 1954

Publications

Flanagan, John C. (1954): The critical incident technique. In Psychological Bulletin, 51 (4) pp. 327-358. https://psycnet.apa.org/index.cfm?fa=search.displayRecord&uid=1955-01751-001

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New to UX Design? We’re Giving You a Free ebook!

The Basics of User Experience Design

Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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311,079 designers enjoy our newsletter—sure you don’t want to receive it?