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Walk-up-and-use system

A Walk-up-and-use system is a system that needs to be so self-explanatory that first-time or one-time users can use the system effectively without any prior introduction/training.

Examples are automatic teller machines (ATMs), ticket machines, public informations systems, museum displays, etc.

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Author(s): Mads Soegaard
URL: http://www.interaction-design.org/encyclopedia/walk_up_and_use_system.html

Licensed through a Creative Commons licence Open Access

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While most material produced by The Interaction Design Foundation is free to use under its respective license as outlined above, some materials may be subject to additional legal restrictions when they are used in particular circumstances or in particular ways. These limitations may arise from laws related to trademarks, patents, personality rights, political censorship, or any of many other legal causes which are entirely independent from the copyright status of the work. For example, if you use a public domain image (i.e. uncopyrighted) of an apple to sell computers, you will violate the trademark rights of Apple Computer, Inc.

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Internet technology, publishing technology, and the applicable laws, rules, and regulations change frequently. Accordingly, The Interaction Design Foundation reserves the unilateral right to update, modify, change and alter its Site Terms and Conditions as well as Copyright Terms at any time. All such updates, modifications, changes and alterations are binding on all users and browsers of Interaction-Design.org, readers of electronic and non-eletronic versions of the publications produced by The Interaction Design Foundation. Such updates will be posted on Interaction-Design.org.

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Please contact us at mads@interaction-design.org if you, or your organization, wish to correct or change attribution or presentation of any image/material used on Interaction-Design.org, which you, or your organization, are the rightful copyright holder of. We will request that you submit proof of your ownership of the copyright on this material but will act immediately on any reasonable request.

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Every effort has been made by the individual contributing authors as well as The Interaction Design Foundation to discover and contact copyright holders of artwork/illustrations/content used on Interaction-Design.org. To the extent that a copyright holder could not be found or an inadvertent permissions or copyright error was made, The Interaction Design Foundation stands ready to remove content upon notice and request by a copyright holder. In the case that you believe that any content or other material provided through Interaction-Design.org infringes your copyright, you should notify The Interaction Design Foundation of your infringement claim in accordance with the procedure set forth below.

We will process each notice of alleged infringement which The Interaction Design Foundation receives and take appropriate action in accordance with applicable intellectual property laws. A notification of claimed copyright infringement should be emailed to mads@interaction-design.org (subject: "Takedown Request"). You may also contact us by mail at:

The Interaction Design Foundation
Chr. Molbechs Vej 4
DK-8000 Aarhus C.
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8. Screenshots

Screenshots of copyrighted computer software, for which the copyright is held by the author(s) or the company that created the software, is believed to fall under the fair use doctrine in the US (and similar laws in other countries). It is believed that reproduction for purposes such as criticism, comment, news reporting, teaching, or research is not copyright infringement. If you reuse screenshots, as well as any other information provided by The Interaction Design Foundation, you do so at your own risk and under the copyright laws of your country.

9. Copyright of Abstracts

Abstracts in the Wiki Bibliography (/references/) are submitted by their authors who use the wiki to make their research as accessible as possible. When a page on Interaction-Design.org cites/references/lists a work from the bibliography, its abstract is included. However, abstracts have varying copyrights depending which publisher the work is published through. You should assume that an abstract is copyright, all rights reserved, of its publisher and/or author and therefore always use/cite abstracts according to Fair Use. You may visit the publisher's website to learn about the specific copyright terms (e.g. ACM, IEEE, or Springer) or contact the author directly. Bottom line: Cite/use abstracts according to the principles of fair use as it may otherwise be construed as a copyright infringement and subject to legal action.

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You understand and acknowledge that additions to the Wiki Bibliography (including article abstracts), additions the Conference Calendar (including conference descriptions), user-contributed notes on each page (including text, photographs, graphics), or other materials posted by users on Interaction-Design.org ("Content") are the sole responsibility of the person from whom such Content originated. This means that you, and not The Interaction Design Foundation, are entirely responsible for all Content that you upload, post or otherwise make available to other users of Interaction-Design.org.

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You acknowledge that The Interaction Design Foundation shall have the right to remove any Content that violates these Site Terms and Conditions or is otherwise objectionable.

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Any dispute arising from the use of Interaction-Design.org or the interpretation of the terms is governed by the laws of Denmark, and shall be settled by the courts of Denmark. All communications regarding legal matters must be made in writing to

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iv. Site Privacy Policy

1. Summary

The Interaction Design Foundation collects no more data about you than most other websites.

Any membership information you provide to us will be used by us in order to maintain a register of members and supply you with any goods and services you have requested from our web site.

Edits, comments, commentaries and other contributions are published, and except in very limited circumstances, will be a permanent part of this site. If you decide contribute, you must keep this in mind. Your contributions will be subject to the Site Terms and Conditions and our Site IP/Copyright policy.

Under "The Act on Processing of Personal Data", incorporated under Danish law, you may request a copy of the information we hold on you (for which we may charge a fee to offset our administration costs) by writing to us .

This privacy policy will be reviewed, and may be revised, from time to time. You may wish to revisit it regularly.

2. No selling of information

We do not share or sell email addresses, obtained via communication with visitors, with anyone. Neither will any identifying data be disclosed or sold to any third party for any purpose. Data we collect through logging visits to our site (orginating IP, referral data, browser and platform type, traffic flows, geographical area of request, etc.) is only used in an aggregated form, which means we will not make any effort to identify users of Interaction-Design.org. The data is only used for server administration, fault finding, site improvement, etc. - as is done on most websites.

Aggregate (and thus completely non-identifying) statistics generated from these logs may be reported as part of research results or may be published on this site as a curiosity.

3. Cookies

Our sites may use cookies. This is often as a convenience for you to enable certain site features.

You may wish to clear these cookies and the browser cache if you wish to refrain from revealing any identifying information, especially if you are using a public or shared computer. You may also wish to disable your browser from accepting cookies.

4. Private logging

Any time you visit a page on the internet, you send quite a bit of information to the server. The webservers that host this site maintain access logs with the information that you send. This information is used to provide site statistics and to get an idea of popular pages and what sites link here. We do not intend to use these logs to identify legitimate users.

The data logged may be used by us to solve technical problems with the site and, in cases of abuse of this site, to investigate the abuse.

We also use web analytics services to get a general idea of the kinds of traffic our websites get in order to provide better services and to set benchmarks for how we are doing in meeting the OKFN's goals.

Again, if you are concerned about attempts to match your IP address to your identity, you may wish to use an anonymous browsing service or attempt some means to obfuscate your real IP address.

5. Data release policy

Our policy is only to release the data we collect in the following circumstances:

6. Public data and publishing

Browsing this site doesn't reveal your identity publicly, though see Private Logging later in this document for more information.

7. Author identification

When making contributions to this site (e.g. posting a comment, commentaries, editing a page in the wiki, etc), a name and email address may be required. You do not have to select your real name or use your regular email address. If you are concerned, you may wish to get a free email account or attempt to use a remail service.

Your activity on our website may be identified by your IP address. These numbers could potentially be traceable to identifying information about you, whether it is your home ISP or the University or Work account where the IP address is registered. Your IP address could potentially be used in conjunction with other data to identify you.

If you are concerned about attempts to match your IP address to your identity, you may wish to use an anonymous browsing service or attempt some means to obfuscate your real IP address.

If so, you might like to try Tor, an anonymous browsing service.

8. Information security

We make no guarantee that the information that you provide us will be secure.