Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
A Walk-up-and-use system is a system that needs to be so self-explanatory that first-time or one-time users can use the system effectively without any prior introduction/training.
Examples are automatic teller machines (ATMs), ticket machines, public informations systems, museum displays, etc.
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