Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Takahashi, Yuki, Kojima, Hiroaki and Okada, Ken-ichi (2011): Injured person information management during second triage. In: Proceedings of the 2011 ACM Symposium on User Interface Software and Technology 2011. pp. 97-106. http://dx.doi.org/10.1145/2047196.2047208