Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Pao, Sheng-Ying, Mota, Selene, Chung, Keywon and Reben, Alexander (2012): A need-driven design approach: addressing latent needs in collaboration rooted in early childhood. In: Proceedings of ACM CSCW12 Conference on Computer-Supported Cooperative Work 2012. pp. 829-832. Available online
Sra, Misha, Lee, Austin, Pao, Sheng-Ying, Jiang, Gonglue and Ishii, Hiroshii (2012): Point and share: from paper to whiteboard. In: Adjunct Proceedings of the 2012 ACM Symposium on User Interface Software and Technology 2012. pp. 23-24. Available online