Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Green, T. R. G., Gilmore, David J., Blumenthal, B. B., Davies, S. and Winder, R. (1992): Towards a Cognitive Browser for OOPS. In International Journal of Human-Computer Interaction, 4 (1) pp. 1-34.
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