Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney HessUser Experience and Experience Design !
Pingli, Pang and Fenton, Micheal (1999): MEDINFORM: An Enterprise-Wide Medical Information and Telemedicine System. In: ICEIS 1999 1999. p. 759.
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