Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Dey, Anind K., Abowd, Gregory D., Pinkerton, Mike and Wood, Andrew (1997): CyberDesk: A Framework for Providing Self-Integrating Ubiquitous Software Services. In: Robertson, George G. and Schmandt, Chris (eds.) Proceedings of the 10th annual ACM symposium on User interface software and technology October 14 - 17, 1997, Banff, Alberta, Canada. pp. 75-76. Available online