Number of co-authors:7
Number of publications with 3 favourite co-authors:Monica Divitini:David N. Snowdon:A. Agostini:
Maria Antonietta Grasso's 3 most productive colleagues in number of publications:Wolfgang Prinz:37Giorgio De Micheli..:21David N. Snowdon:13
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Maria Antonietta Grasso
Publications by Maria Antonietta Grasso (bibliography)
Agostini, A., Michelis, Giorgio De, Divitini, Monica, Grasso, Maria Antonietta and Snowdon, David N. (2002): Design and deployment of community systems: reflections on the Campiello experience. In Interacting with Computers, 14 (6) pp. 689-712.
The last decade has witnessed a growing interest in what technology can do to sustain communities. Within the Campiello project innovative information technologies have been adopted to support the dynamic exchange of experiences among people living in cities with high levels of tourism, in this way reducing the progressive diminishing of identity suffered by the local communities of these cities. The system developed has been used, for an experimental period, in a neighborhood of Venice, Italy. In the paper, we reflect on the whole Campiello experience, considering all its development phases. These reflections are organized as a set of issues that require attention, respectively, in the design and deployment of community systems, illustrated with examples from Campiello. We believe that due to the relative novelty of community systems, this type of reflection is important to inform the design of future systems such that they better fulfill their objectives and become an integral part of community practices.
© All rights reserved Agostini et al. and/or Elsevier Science
Agostini, Alessandra, Michelis, Giorgio De and Grasso, Maria Antonietta (1997): Rethinking CSCW systems: The Architecture of MILANO. In: Hughes, John F., Prinz, Wolfgang and Schmidt, Kjeld (eds.) Proceedings of the Fifth European Conference on Computer-Supported Cooperative Work 7-11 September, 1997, Lancaster, UK. pp. 33-48.
Agostini, Alessandra, Michelis, Giorgio De, Grasso, Maria Antonietta, Prinz, Wolfgang and Syri, Anja (1996): Contexts, Work Processes, and Workspaces. In Computer Supported Cooperative Work, 5 (2) pp. 223-250.
In this paper a framework for the conceptual modelling of organizational contexts is provided and it is embodied into an extension of the TOSCA organizational handbook. The context of a work process is relevant since the effectiveness of the cooperation among its actors is highly dependent on their awareness of it. It requires, on the one hand, that the context is made available in terms of visibility and/or transparency; on the other, that at any time a selection is made so that only what is relevant to the context is provided, leaving the rest in the background. With respect to the first requirement a model of the organizational context is needed, so that all the information regarding its dimensions can be linked together. With respect to the second requirement, a work process model provides some guidelines for designing a system offering a selective access to the context of a work process. The workspace metaphor is a good paradigm to make that information ready at hand, since it is the natural framework within which people do their work.
© All rights reserved Agostini et al. and/or Kluwer Academic Publishers
Michelis, Giorgio De and Grasso, Maria Antonietta (1994): Situating Conversations within the Language/Action Perspective: The Milan Conversation Model. In: Proceedings of the 1994 ACM conference on Computer supported cooperative work October 22 - 26, 1994, Chapel Hill, North Carolina, United States. pp. 89-100. Available online
The debate on the language/action perspective has been receiving attention in the CSCW field for almost ten years. In this paper, we recall the most relevant issues raised during this debate, and propose a new exploitation of the language/action perspective by considering it from the viewpoint of understanding the complexity of communication within work processes and the situatedness of work practices. On this basis, we have defined a new conversation model, the Milan Conversation Model, and we are designing a new conversation handler to implement it.
© All rights reserved Michelis and and/or ACM Press
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