Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Lim, Gyoo Gun, Kang, Ju Young, Lee, Jae Kyu and Lee, Dae Chul (2008): Architecture and performance of the rule based comparison shopping: delivery cost experience. In: Fensel, Dieter and Werthner, Hannes (eds.) Proceedings of the 10th International Conference on Electronic Commerce - ICEC 2008 August 19-22, 2008, Innsbruck, Austria. p. 32. http://doi.acm.org/10.1145/1409540.1409583