Marc Hassenzahl explains the fascinating concept of User Experience and Experience Design. Commentaries by Don Norman, Eric Reiss, Mark Blythe, and Whitney Hess
User Experience and Experience Design !
Lung, Chung-Horng, Urban, Joseph E. and Mackulak, Gerald T. (2007): Analogy-based domain analysis approach to software reuse. In Requir. Eng., 12 (1) pp. 1-22. http://dx.doi.org/10.1007/s00766-006-0035-8