Publication statistics

Pub. period:2001-2009
Pub. count:9
Number of co-authors:14


Number of publications with 3 favourite co-authors:

Michael J. Gundlach:
J. Christopher Zimmer:
Riza Ergun Arsal:



Productive colleagues

D. Harrison McKnight's 3 most productive colleagues in number of publications:

Joey F. George:20
Manju Ahuja:8
Charles J. Kacmar:8

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D. Harrison McKnight


Publications by D. Harrison McKnight (bibliography)

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Arsal, Riza Ergun, Thatcher, Jason Bennett, Zagenczyk, Thomas J., McKnight, D. Harrison and Ahuja, Manju K. (2009): Organizational Factors and Information Technology Use: Tying Perceptions of the Organization to Perceptions of IT. In JOEUC, 21 (3) pp. 37-59.

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Thatcher, Jason Bennett, Zimmer, J. Christopher, Gundlach, Michael J. and McKnight, D. Harrison (2008): Individual and Human Assisted Computer Self-Efficacy: An Empirical Investigation. In IEEE Transactions on Engineering Management, 55 (4) pp. 628-644.

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McKnight, D. Harrison and Kacmar, Charles J. (2007): Factors and effects of information credibility. In: Gini, Maria L., Kauffman, Robert J., Sarppo, Donna, Dellarocas, Chrysanthos and Dignum, Frank (eds.) Proceedings of the 9th International Conference on Electronic Commerce - ICEC 2007 August 19-22, 2007, Minneapolis, MN, USA. pp. 423-432.

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McKnight, D. Harrison and Choudhury, Vivek (2006): Distrust and trust in B2C e-commerce: do they differ?. In: Fox, Mark S. and Spencer, Bruce (eds.) Proceedings of the 8th International Conference on Electronic Commerce - ICEC 2006 2006, Fredericton, New Brunswick, Canada. pp. 482-491.

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McKnight, D. Harrison and Kacmar, Chuck (2006): Factors of Information Credibility for an Internet Advice Site. In: HICSS 2006 - 39th Hawaii International International Conference on Systems Science 4-7 January, 2006, Kauai, HI, USA. .

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McKnight, D. Harrison, Kacmar, Chuck and Choudhury, Vivek (2003): Whoops...Did I Use the Wrong Concept to Predict E-Commerce Trust? Modeling the Risk-Related Effects of Trust versus Distrust Concepts. In: HICSS 2003 2003. p. 182.

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Ahuja, Manju, Chudoba, Katherine M., George, Joey F., Kacmar, Chuck and McKnight, D. Harrison (2002): Overworked and Isolated? Predicting the Effect of Work-Family Conflict, Autonomy, and Workload on Organizational Commitment and Turnover of Virtual Workers. In: HICSS 2002 2002. p. 271.

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McKnight, D. Harrison, Choudhury, Vivek and Kacmar, Charles (2002): Developing and Validating Trust Measures for e-Commerce: An Integrative Typology. In Information Systems Research, 13 (3) pp. 334-359.

Evidence suggests that consumers often hesitate to transact with Web-based vendors because of uncertainty about vendor behavior or the perceived risk of having personal information stolen by hackers. Trust plays a central role in helping consumers overcome perceptions of risk and insecurity. Trust makes consumers comfortable sharing personal information, making purchases, and acting on Web vendor advice--behaviors essential to widespread adoption of e-commerce. Therefore, trust is critical to both researchers and practitioners. Prior research on e-commerce trust has used diverse, incomplete, and inconsistent definitions of trust, making it difficult to compare results across studies. This paper contributes by proposing and validating measures for a multidisciplinary, multidimensional model of trust in e-commerce. The model includes four high-level constructs--disposition to trust, institution-based trust, trusting beliefs, and trusting intentions--which are further delineated into 16 measurable, literature-grounded subconstructs. The psychometric properties of the measures are demonstrated through use of a hypothetical, legal advice Web site. The results show that trust is indeed a multidimensional concept. Proposed relationships among the trust constructs are tested (for internal nomological validity), as are relationships between the trust constructs and three other e-commerce constructs (for external nomological validity)--Web experience, personal innovativeness, and Web site quality. Suggestions for future research as well as implications for practice are discussed.

© All rights reserved McKnight et al. and/or their publisher

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McKnight, D. Harrison and Chervany, Norman L. (2001): Conceptualizing Trust: A Typology and E-Commerce Customer Relationships Model. In: HICSS 2001 2001. .

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