Natalia Shilyaeva
Manchester United Kingdom
Natalia Shilyaeva's IxDF Course Certificate: Service Design: How to Design Integrated Service Experiences
The IxDF Course Certificate above is awarded to Natalia Shilyaeva with a Top 10% Distinction in formal recognition of their coursework surpassing the rigorous benchmarks of exceptional performance established by the IxDF Educational Codex.
Natalia Shilyaeva has mastered how to:
- Run a service design process from start to finish.
- Apply essential service design methods such as service blueprints, business model canvases and value propositions.
- Set up a service design team and engage the entire organization in service design.
About the IxDF - Interaction Design Foundation
Founded in 2002, the Interaction Design Foundation (IxDF) sets the industry gold standard for learning design, with courses taught by experts from industry leaders such as NASA, Google, and Adobe.