The Customer Experience Imperative
Hosted by IxDF Mumbai
Mar 22nd, 2017
3:00pm - 5:00pm
(UTC +00:00)
Online
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Meetup Details
The Customer Experience Imperative
- Wed, Mar 22, 2017 3:00 PM - 5:00 PM IST
https://attendee.gotowebinar.com/register/51012032...
A great customer experience creates differentiation, drives repeat purchases and revenue growth. In today’s digital economy, every moment is an opportunity to leave a positive and lasting impact on the customer.
Due to the proliferation of engagement channels and devices, businesses are struggling to create a consistent experience leaving customers disappointed and, even more worrisome, willing to abandon the relationship altogether.
Meetup Conversation
Local Leaders of IxDF Mumbai
Nadeem Khan
Principal Designer
Mumbai Maharashtra India
With 15+ years of UX consulting experience and a background in graphics, eLearning, and web design, I create engaging experiences aligned with user needs. I've worked with UN agencies, Alexion, Mondelez, and more. I lead IxDF Mumbai and Design coach.