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Experiencia del cliente: Experiencias que conectan, fidelizan y generan resultados

Hosted by IxDF Medellin
Oct 18th, 2025
10:00am - 12:00pm (UTC -05:00)
Separa tu cupo: https://www.eventbrite.com/e/experiencia-del-cliente-experiencias-que-conectan-y-fidelizan-tickets-1344580740189?aff=oddtdtcreator, Cl. 26 Sur # 48 - 91, Zona 1, Envigado, Antioquia, Medellin
7 IxDF Members (and some non-members) are attending
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This is a free Local Group meetup
Attendance is free.
You don't have to be a member to attend.
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Local Groups will expand your career network—whether you are interested in learning new skills, finding job opportunities or looking for a new employee.
A Local Group is a group of people who, like you, are passionate about design. Local Groups organize meetings to get inspired, have fun and learn from one another.

Meetup Details

© Interaction Design Foundation, CC BY-SA 4.0

SOBRE LA CHARLA

Experiencia del cliente: Experiencias que conectan, fidelizan y generan resultados es un espacio diseñado para entender cómo la gestión estratégica de la experiencia del cliente puede convertirse en un motor de fidelización y crecimiento. Durante 2 horas, exploraremos las claves para crear experiencias memorables que generen confianza, impulsen la lealtad y se traduzcan en resultados medibles.

En esta charla descubrirás:

  • Qué significa realmente diseñar experiencias que conectan con las personas.

  • Casos reales donde una gestión de experiencia del cliente transformó la relación con los usuarios.

  • Estrategias prácticas para fidelizar clientes y mejorar la rentabilidad del negocio.

  • Consejos para alinear cada punto de contacto con los objetivos organizacionales.

A QUIÉN VA DIRIGIDA

👉 Dirigida a fundadores, líderes de negocio, equipos de marketing, diseño, producto y servicio al cliente, así como a profesionales interesados en fortalecer la relación con sus clientes y generar impacto real en sus organizaciones.

📍 Modalidad: Presencial en las oficinas de Sistecrédito
⏱️ Duración: 2 horas
🔒 Cupos limitados

Meetup Conversation

Paula Angel
Hi all! Please use this conversation thread to discuss Experiencia del cliente: Experiencias que conectan, fidelizan y generan resultados held on Oct 18, 2025. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
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Local Leaders of IxDF Medellin

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