Customer Experience Maturity in India
Hosted by IxDF Mumbai
Jan 25th, 2017
12:00am - 2:00am
(UTC +00:00)
Presentation, Mumbai, India, Online
Save the meetup to calendar
Meetup Details
This webinar will highlight results from Econsultancy's Customer Experience Maturity in India report, produced in association with Epsilon. The report explores the extent to which organisations from India deliver a consistent and relevant customer experience across all touchpoints; such as - benefits deriving from an understanding of the customer journey, customer experience technology, customer data and insight, measuring returns and etc.
https://econsultancy.com/events/customer-experienc...
Event Details
- Date
- January 25 2017 (1:00pm – 2:00pm SGT)
- Venue
- Online (APAC time zone)
- Duration
- About 1 hour https://econsultancy.com/events/customer-experienc...
Meetup Conversation
Local Leaders of IxDF Mumbai
Nadeem Khan
Principal Designer
Mumbai Maharashtra India
Accomplished Principal UX Designer with 25+ years’ global experience delivering user-centered digital solutions for the UN and Fortune 500 firms. Expert in UX strategy, design systems, WCAG accessibility, and large-scale transformation.