UX Master Classes

Inclusive Design: Build Inclusion Into Your Design Process

Webinar with Frank Spillers, CEO at Experience Dynamics
Register now—you’ll get a recording even if you can’t attend it!
Webinar starts in
19
days
23
hrs
19
mins
25
secs
Webinar starts in 2 weeks from now
$30 standard price
$30 $3 special member price
Register now

Design is full of decisions about your users, which means you need to understand the unique needs of your users for your design choices to be meaningful. However, due to unintended biases, you might leave out important user groups in your design process.

Leaving users out of your design and development process is risky for your product or service strategy. Excluding users can lead to lost opportunities, missed needs, negative PR, and unhappy users.

Exclusion is the act of leaving users out. Inclusive Design puts the focus on bringing users back into the design process. Ultimately, the goal of Inclusive Design is to meet user needs—especially those impacted by historical or societal bias.

In UX design, inclusion (and its absence) can have a massive impact. The choices made while designing a product can make or break the experience for various underrepresented user groups such as people with disabilities, elderly users and people from economically disadvantaged backgrounds who might struggle with adopting and using technology.

And then there’s the cultural element—inclusive design helps ensure that products are relevant, useful and culturally open to people of color, people of various gender identities and orientations.

Likewise, Inclusive Design is critical for ethically aligned design efforts involving emerging tech (AI, VR/AR, IoT etc). To be clear, the past decade has shown if you don't practice inclusion, you will end up with unhappy users and a poor public image.

In this 1-hour Master Class webinar, Frank Spillers will show you:

  • The business case for Inclusive Design
  • Examples of Inclusive Design patterns
  • How to apply them towards product and service development
  • How to introduce process tweaks that lead to Inclusive Design
  • How inclusion can be practiced end-to-end from business problem definition to design to testing and even marketing
  • How UX plays a key role in Inclusive Design and Diversity Equity and Inclusion (DEI) efforts

The webinar also includes a live Q&A with Frank, where you can directly ask him your questions about how to practice inclusive design even better.

When inclusion is applied to hiring practices, it helps shape a better organizational culture with more representation. Likewise, inclusive design can bring more diverse user groups into the design process, helping shape better products, as well as a better mindset among the design community.

Even if you cannot attend the webinar live, register to get access to a recording that you can watch anytime afterwards!

Speaker

Frank Spillers
Frank Spillers, CEO at Experience Dynamics

Frank Spillers is the founder of Experience Dynamics, a leading UX consulting firm with Fortune 500 clients worldwide.

For over 20 years, Frank has been an internationally respected speaker, author, Senior UX practitioner and UX Master Trainer. He is a world expert in improving the design and user experience of websites, web applications, VR/AR and mobile apps and services. Frank is a Subject Matter Expert in UX Design, UX Management, Accessibility, Emotion Design, Service Design, Localization UX, Lean UX, VR/ AR UX Design. Frank's consulting work is available through Experience Dynamics, and he provides mentoring at UX Inner Circle.

Frank Spillers is also a popular course instructor at Interaction Design Foundation.


Register Your Spot Now

Webinar starts in
19
days
23
hrs
19
mins
25
secs

Can’t make it? Don’t worry, you’ll get a recording of the Master Class, so register today!

$30
standard price
Register now

Student, Professional and Company members of the Interaction Design Foundation enjoy a discounted member price:

$30 $3
special member price

Sign up for a membership or log in to save on all Master Classes!

Organized by the Interaction Design Foundation

UX Master Classes

Get advice and insights from design masters through our webinar series. Learn more about how we are revolutionizing design education worldwide

Frequently Asked Questions

Why aren’t the Master Class webinars free of cost for members?
While the Master Class webinars aren’t free, they are open to both members and non-members of Interaction Design Foundation. While non-members pay $30 per webinar, members pay only $3. We charge this nominal fee to cover a few costs associated with producing the webinars, including:

  • The cost of using Zoom as our webinar partner. Zoom is one of the most reliable webinar hosting platforms, but it’s also one of the most expensive. We chose quality over affordability to bring you a better viewing experience, and the nominal fee we charge helps us cover these costs, without making the webinars expensive.
  • Along with the cost of Zoom, we also cover webinar costs associated with servers, payment gateways and code maintenance. In fact, 40 cents off every dollar in a transaction goes towards just the payment gateway alone!
Charging this small fee goes a long way in helping us cover these costs and enables us to continue to bring you high-quality content with the best experts.
Will the Master Class webinar be recorded?
Absolutely! Every Master Class webinar is recorded by default, and if you register, you will automatically receive the link to the recording a few hours after the broadcast ends.
What happens if I can't attend a Master Class webinar live?
No problem at all—as long as you make sure to register for it, you’ll receive a recording link a few hours after the broadcast ends. This way, you can catch up on everything that happens in the live session. But, do be sure to register, as the recording is only sent to registered attendees!
I’m a member, but when I try to register for the Master Class webinar, I’m being charged the non-member price. How can I get the discounted price for members?
Please double-check the email address you are using to register for the webinar. You must be logged into your IxDF account in order to avail the special member price.

If you use another email address, our system will not recognize you as a member. As long as you’re using the correct email address as a member, you will receive the special member price.
I just signed up for a Master Class webinar—what's next?
Once you register, you’ll receive an email from Zoom, our webinar partner. This email contains the link you’ll need to join the Master Class webinar during the broadcast.

This email is sent from noreply@zoom.us so if you can’t locate it in your inbox, please check your Spam folder. If you still cannot locate this email, please reach out to mads.soegaard@interaction-design.org and we'll help you out!
I signed up for a Master Class webinar which aired recently, but I cannot find the recording in my email inbox. What can I do?
The email with the recording is sent automatically to all registrants. However, because it contains links, it might get blocked by your spam filters.

In case you have not received it, please search your Spam for an email from mads.soegaard@interaction-design.org received on the date of the webinar in question. If you still cannot locate it, please send an email to this very same email address and we will help you!
I missed registering for some of the Master Class webinars hosted in previous months. How can I get access to them now?
Some of our past Master Classes are available on-demand at https://www.interaction-design.org/master-classes We’re constantly working to make recent Master Classes available on demand, so you can keep checking this page for new additions!
I’m a member, but I cannot see all the Master Classes I purchased on my profile. How can I find the ones that are missing?
Many of the past Master Classes have been edited and uploaded to our platform so that our members can view them conveniently in one place.

After each Master Class broadcast, our video editors painstakingly edit, improve and enhance the quality of these recordings to give you a better experience—but this process takes time, and that’s why there’s sometimes a delay in making them available within your profile.

Until recent Master Class recordings appear in your profile, you can always playback any of the Master Classes you’ve purchased using the Zoom recording links you received after the broadcast. Can’t find these recording links? Then please email mads.soegaard@interaction-design.org for assistance.