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International Journal of Service Industry Management

Publisher
Emerald Publishing
Website
Periodicity

Articles

Butcher, Ken, Sparks, Beverley, O'Callaghan, Frances (2001): Evaluative and relational influences on service loyalty. In International Journal of Service Industry Management, 12 (4) pp. 310-327. https://www.emeraldinsight.com/journals.htm?articleid=851723

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The Basics of User Experience Design

Download our free ebook The Basics of User Experience Design to learn about core concepts of UX design.

In 9 chapters, we’ll cover: conducting user interviews, design thinking, interaction design, mobile UX design, usability, UX research, and many more!

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