Author: Carolyn Snyder
Carolyn Snyder is a usability consultant based in Derry, New Hampshire (near Boston). She works with companies who want to make their software and web sites more user-friendly. She is particularly interested in e-commerce, but she works on web sites, web applications, and conventional software in a wide variety of industries. In her nine years as a usability professional, she has conducted hundreds of usability tests on dozens of products and web sites.