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Customer Experience Maturity in India

Hosted by IxDF Mumbai
Jan 25th, 2017
12:00am - 2:00am (UTC +00:00)
Presentation, Mumbai, India, Online
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Meetup Details

This webinar will highlight results from Econsultancy's Customer Experience Maturity in India report, produced in association with Epsilon. The report explores the extent to which organisations from India deliver a consistent and relevant customer experience across all touchpoints; such as - benefits deriving from an understanding of the customer journey, customer experience technology, customer data and insight, measuring returns and etc.

https://econsultancy.com/events/customer-experienc...

Event Details

Date
January 25 2017 (1:00pm – 2:00pm SGT)
Venue
Online (APAC time zone)
Duration
About 1 hour https://econsultancy.com/events/customer-experienc...

Meetup Conversation

Nadeem Khan
Hi all! Please use this discussion thread to discuss Customer Experience Maturity in India held on Jan 25, 2017. Feel free to ask questions about the place, date and time, agenda of the meeting, or anything else.
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Local Leaders of IxDF Mumbai

Nadeem Khan
Nadeem Khan
 Principal Designer
Mumbai Maharashtra India
With 15+ years of UX consulting experience and a background in graphics, eLearning, and web design, I create engaging experiences aligned with user needs. I've worked with UN agencies, Alexion, Mondelez, and more. I lead IxDF Mumbai and Design coach.
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