User Research Bootcamp
How This Course Will Help Your Career
We use a dedicated bootcamp platform to house primary bootcamp content and discussions, including course syllabus, assignments, timetable, etc. You can access the learning materials here: User Research Bootcamp
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📖 The theory content contained in this course is supplementary to the bootcamp and optional. It does not form required reading for the bootcamp and can be referenced in bootcamp platform as needed.
Lessons in This Course
- Each week, one lesson becomes available.
- There’s no time limit to finish a course. Lessons have no deadlines.
- Estimated learning time: 29 hours 59 mins spread over 11 weeks .
Lesson 0: Welcome and Introduction
To be scheduled. Estimated time to complete: 3 hours 28 mins.
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0.1: Introduction to User Research (28 mins)
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0.2: History of User Research (1 hour 43 mins)
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0.3: The 4 Stages of User Research (26 mins)
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0.4: User Research: 7 Common Methods (20 mins)
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0.5: Careers Within User Research (33 mins)
Lesson 1: Qualitative Research Basics
To be scheduled. Estimated time to complete: 2 hours 38 mins.
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1.1: Conducting Ethical User Research (24 mins)
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1.2: Planning a User Research Project & Involving Stakeholders (1 hour 2 mins)
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1.3: The Basics of Recruiting Participants for User Research (19 mins)
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1.4: Getting To Know Your Users (29 mins)
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1.5: Best Practices for Qualitative User Research (27 mins)
Lesson 2: Usability Testing-1
To be scheduled. Estimated time to complete: 3 hours 1 min.
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2.1: Introduction to Usability Testing (21 mins)
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2.2: Usability Testing and Metrics (1 hour 14 mins)
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2.3: How to Plan a Usability Test (1 hour 28 mins)
Lesson 3: Usability Testing - 2
To be scheduled. Estimated time to complete: 3 hours 1 min.
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3.1: Usability Testing and Moderating Skills (56 mins)
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3.2: Running a Usability Test (1 hour 7 mins)
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3.3: See Expert Moderators in Action (55 mins)
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3.4: Congratulations and Recap (4 mins)
Lesson 4: Usability Testing - 3
To be scheduled. Estimated time to complete: 1 hour 11 mins.
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4.1: Documenting the Results of a Usability Test, Part 1 (9 mins)
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4.2: Documenting the Results of a Usability Test, Part 2 (9 mins)
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4.3: Reporting the Results of a Usability Test (53 mins)
Lesson 5: Semi-Structured Qualitative Interviews - 1
To be scheduled. Estimated time to complete: 3 hours 23 mins.
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5.1: Pros and Cons of Conducting User Interviews (50 mins)
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5.2: How to Prepare for a User Interview and Ask the Right Questions (52 mins)
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5.3: How to Create a Research Plan for Interviews. (13 mins)
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5.4: How to Moderate User Interviews (1 hour 29 mins)
Lesson 6: Semi-Structured Qualitative Interviews - 2
To be scheduled. Estimated time to complete: 1 hour 50 mins.
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6.1: How to Do a Thematic Analysis of User Interviews (57 mins)
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6.2: How to Visualize Your Qualitative User Research Results for Maximum Impact (20 mins)
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6.3: Creating Actionable Personas from Your Research (35 mins)
Lesson 7: Contextual Inquiry - 1
To be scheduled. Estimated time to complete: 4 hours 50 mins.
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7.1: Introduction to Contextual Inquiry (1 hour 27 mins)
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7.2: Planning a Contextual Inquiry - 1 (1 hour 10 mins)
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7.3: Planning a Contextual Inquiry - 2 (17 mins)
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7.4: Running a Contextual Inquiry (1 hour 57 mins)
Lesson 8: Contextual Inquiry - 2
To be scheduled. Estimated time to complete: 2 hours 1 min.
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8.1: Analyzing a Contextual Inquiry (1 hour 28 mins)
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8.2: How to Create a User Journey Map (18 mins)
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8.3: Workshops to Establish Empathy and Understanding from User Research Results (17 mins)
Lesson 9: Quantitative Research and Web Surveys
To be scheduled. Estimated time to complete: 4 hours 10 mins.
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9.1: Introduction to Quantitative Research Methods (56 mins)
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9.2: Introduction to Surveys (1 hour 17 mins)
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9.3: Surveys—Best Practices (1 hour 29 mins)
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9.4: Data Analysis and Statistical Significance in Surveys (30 mins)
Lesson 10: Analytics & A/B Testing
To be scheduled. Estimated time to complete: 28 mins.
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10.1: Intro to Web and App Analytics (16 mins)
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10.2: Intro to A-B and Multivariate Testing (13 mins)
How It Works
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Control your learning.
Lessons are self-paced so you’ll never be late for class or miss a deadline. Learning and life, hand in hand.
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Earn Course Certificates.
Your answers are graded by experts, not machines. Get an industry-recognized Course Certificate to show you’ve put in the work.
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Advance your career.
Grow your professional knowledge by watching Master Classes, networking within our UX community, and more.
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Advance my career nowFrequently Asked Questions
When I finish a course, do I have to pay extra to get my certificate?
Can I take more than one course at a time?
With a Student membership, you can take a maximum of two courses at the same time. You can still take as many courses as you would like – free of extra charges – just as long as you finish or drop them so that you don’t have more than two ongoing courses.
I missed the enrollment, and now the course is closed. What can I do?
Don't worry if you missed the course. We will re-run it shortly. One of the reasons we continually open and close courses is in order to control the classroom size.
Networking is a large part of our value proposition, so we want just the right number of people inside the courses. That is also why we display the "XX % percent booked" on our course icons.
Do I have to be online at an exact time to study?
No. You can set your own study schedule. There are no "live sessions" since we have members from all timezones around the world. We are a truly global community.
Thus, once you are enrolled, you can take all the time to complete a given course. Every "classroom" in each course will never close, so you’ll have permanent access to your classmates and your course material (as well as your own answers).
Will I receive a Course Certificate?
Yes. You will get a digital industry-recognized course certificate every time you complete a course. Certificates never expire and can be saved as a .jpg file, so it's easy to be shared. Also, there is no limit to how many certificates you can earn during your membership.
You can see an example of a Course Certificate at the bottom of the Course Catalogue.
I have answered questions in a lesson; when will they be marked/graded?
I have updated my name, but my course certificate is not updated — how can I change it?
Don't worry; once you change your name, your certificate will be updated automatically in the next 48 hours.
I have started my course later than the specified date, are my answers still going to be marked?
Sure! We will be marking all your answers for as long as you are an active member.
How are courses graded?
For how long will I have access to the course materials?
You will have access to the course materials for the entire duration of your membership. So, if you pay for a one-year membership, you will have access for one year. Renewing your membership for a second year means you will have access to one more year, and so on.
New lessons are starting before I have completed the previous lesson(s). Am I going to be locked out of these unfinished lessons?
No, you will not be locked out of any lesson or course. You will have access to all course materials throughout your membership, so there is no pressure to keep at the same pace as the specified lesson release dates.
All we recommend is that you try to stick to the same schedule as other participants. The reason is they may have moved on to other lessons, thereby meaning you could miss out on the social aspects of the course(s).
Do I have a specific date to award my certificates?
No, you can generate your certificate as soon as you score at least 70% of the total course points.
When will I receive my Course Certificate?
Course certificates will be given to participants when they have scored more than 70% or more of the total course points. For example, if a course contains ten lessons each with ten questions, you will receive a course certificate when the instructor has awarded you at least 70 points (70% of the total course points).
There is no specified time that certificates will be awarded — instead, they are given to participants as and when they have answered all questions, even if this is long after the official end date.
How do I add my Certificate to my LinkedIn profile?
Below is a step-by-step guide on how to add your Interaction Design Foundation course(s) to your LinkedIn profile:
Log in to your LinkedIn account, then go to your profile.
Below your profile description, click on the button Add profile section, choose Recommended and then select Add license or certification.
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3. In the following fields add:
Name – Course name
Issuing organization – The Interaction Design Foundation
Check the field “This credential does not expire”
Issue date - Input the date written on your certificate (e.g., May 2021)
Credential ID – Your membership ID number – it's written on your certificate. (For non-members, you can leave this field blank or, if you prefer, insert the certificate ID, which can be extracted from the certificate link. This ID will begin with "mcc_" and be followed by a string of numbers and letters.")
Credential URL: Input the certificate URL provided on your course page
4. Click the Save button.
Congratulate yourself! Earning the certificate is a great accomplishment and now you can share it with the world!
How do I add the Interaction Design Foundation Membership Certificate to my LinkedIn Profile?
Below is a step-by-step guide on how to add your Interaction Design Foundation course(s) to your LinkedIn profile:
Log in to your LinkedIn account, then go to your profile.
Below your profile description, click on the button Add profile section, choose Recommended and then select Add license or certification.
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3. In the following fields add:
Name – Membership Certificate
Issuing organization – The Interaction Design Foundation
Check the field “This credential does not expire”
Issue date - Input the date when you joined our community (e.g., May 2019)
Credential ID – Your membership ID number (it's written on your certificate)
Credential URL: Input the certificate URL provided on your profile page
4. Click the Save button.
It is as simple as that. Now, anyone who visits your profile can see your certificate!
How much will I have to pay for the courses?
After you pay for your membership, you can take as many courses as you want with no additional costs. There are no further charges on top of the membership fee.
Do you provide mostly beginners' or more advanced courses?
How long does it take to complete a course?
You will need approximately 5-8 hours to complete one lesson. Each course has between 3 and 16 lessons.
Once enrolled in a course, you will gain access to a new lesson each week, which you are free to complete without any deadlines and no end date, either.
I scored less than 70% in a course, so I didn't qualify for a certificate. Can I try again?
Yes! Everyone's learning journey looks different, and we'd never stop our members from trying again. To retake a course, just follow these steps:
1. Go to your profile and click on the relevant course you'd like to retake.
2. Underneath your progress bar, you'll see a phrase "UX Courses" with an arrow (>) pointing to a clickable landing page of that course. Click on that link.
3. Once on the landing page, scroll all the way down to the bottom of the page. You'll see a red button, which you can simply click to drop the course.
4. Head back to our main list of UX Courses, and re-enroll yourself in the course. You'll all set to try again!
Please note that when you drop a course, you will lose any answers and progress you submitted. We advise that you screenshot or save any answers you'd like to reuse.
In some cases, we can open up lessons for members who are retaking a course, so that they don't have to wait for familiar lessons to unlock each week. If you'd like us to do this for you, please get in touch with our support team at hello@interaction-design.org, and we can help you out.
How do I drop a course?
To drop a course, the following should be done:
1. Visit your profile page and click the 'continue lesson...' button for the course you want to drop.
2. Click the course name link breadcrumb near the top of the page that opens (this only appears in unlocked lessons, not upcoming lessons)
3. Click the red 'drop my course now' button at the bottom of the page that opens
