Course Description

User experience, or UX, has been a buzzword since about 2005, and customer intelligence agency Walker predicts that experience will overtake price and product as the key brand differentiator by 2020 [1]. Chances are, you’ve heard of the term, or even have it on your portfolio. But, like most of us, there’s also a good chance that you sometimes feel unsure of what the term “user experience” actually covers.

[User experience] is used by people to say, Im a user experience designer, I design websites, or I design apps. [] and they think the experience is that simple device, the website, or the app, or who knows what. No! Its everythingits the way you experience the world, its the way you experience your life, its the way you experience the service. Or, yeah, an app or a computer system. But its a system thats everything.[2]

Don Norman, pioneer, and inventor of the term user experience

As indicated by Don Norman, User Experience is an umbrella term that covers a number of different areas. When you work with user experience, it’s crucial to have a good understanding of what those areas are so that you know what tools are available to you.

Throughout this course, you will gain a thorough understanding of the various design principles that come together to create a user’s experience when using a product or service. As you proceed, you’ll learn the value user experience design brings to a project, and what areas you must consider when you want to design great user experiences. Because user experience is an evolving term, we can’t give you a definition of ‘user experience’ to end all discussions, but we will provide you with a solid understanding of the different aspects of user experience, so it becomes clear in your mind what is involved in creating great UX designs.

If you are new to the Interaction Design Foundation, this course is a great place to start because it brings together materials from many of our other courses. This provides you with both an excellent introduction to user experience and with a preview of the courses we have to offer to help you develop your future career. After each lesson, we will introduce you to the courses you can take if a specific topic has caught your attention. That way, you’ll find it easy to continue your learning journey.

What you will learn

  • What topics fall under the umbrella of “user experience”
  • The design principles that help create a good user experience
  • The return on investment of user experience
  • Some of the psychology underlying these principles
  • The role of emotion in user experience design
  • The best process for working with user experience

Who should take this course

This is a beginner-level course suitable for newcomers and UX professionals who want to brush up on the different areas UX covers:

  • UX designers looking to boost their work experience with evidence-based knowledge as well as hands-on learning
  • Project managers who want to build user-centered products that stand out from the competition
  • Software engineers interested in understanding user experience
  • Entrepreneurs who want to gain a deep understanding of user experience so as to ship the best products
  • Marketers looking to gain a holistic view of what constitutes a user’s experience with a product or brand
  • Newcomers to design who are considering making a switch to UX design

Courses in the Interaction Design Foundation are designed to contain comprehensive, evidence-based content, while ensuring that the learning curve is never too steep. All participants will have the opportunity to share ideas, seek help with tests, and enjoy the social aspects afforded by our open and friendly forum.

Learn and work with a global team of designers

When you take part in this course, you will join a global multidisciplinary team working on the course and the exercises at the same time as you. You will work together to improve your skills and understanding. Your course group will be made up of an incredibly diverse group of professionals, all of whom have the same objective—to become successful designers. It’s your chance to learn, grow, and network with your peers across the planet.

1 Don Norman: The term “UX”, YouTube

2 Customers 2020, Walker

Lessons in this course

Note: Lessons become available at a schedule of one lesson per week. Once a lesson becomes available, it is open for you forever — you can take all the time you want to go through each lesson. There is no time limit to finish a course, and you always have access to your classmates, course material, and your answers.

Lesson 0: Welcome and Introduction

Available anytime after Dec 14, 2017

Lesson 1: Introduction to User Experience

Available anytime after Dec 15, 2017

Lesson 2: Why You Should Care about User Experience

Available anytime after Dec 22, 2017

Lesson 3: Understanding User Experience

Available anytime after Dec 29, 2017

Lesson 4: Three Aspects of Product Experience

Available anytime after Jan 05, 2018

Lesson 5: Emotion and Experience

Available anytime after Jan 12, 2018

Lesson 6: Design Thinking

Available anytime after Jan 19, 2018

Lesson 7: Course Certificate, Final Networking, and Course Wrap-up

Available anytime after Jan 26, 2018

Industry-trusted UX Course Certificate

You earn an industry-trusted Course Certificate once you complete the course - even if you finish the course after the official end date. In other words, as long as you have enrolled in the course you will always be able to finish it and to get a course certificate. You will also have permanent access to the course material, your answers and the discussions.

Course Certificates from the IDF are verifiable and trusted by industry leaders. You can highlight them on your resume, CV, LinkedIn profile or your website.

Course Certificate

Our courses and Course Certificates are trusted by these industry leaders, who have taken up company memberships with the IDF:

Accenture Adobe GE Philips SAP