User-Centred Design

Don't worry if you missed the course. We will re-run it shortly. One of the reasons we continually open and close courses is in order to control the classroom size.

Networking is a large part of our value proposition, so we want just the right number of people inside the courses. That is also why we display the "XX % percent booked" on our course icons.

No. You can set your own study schedule. There are no "live sessions" since we have members from all timezones around the world. We are a truly global community.

Thus, once you are enrolled, you can take all the time to complete a given course. Every "classroom" in each course will never close, so you’ll have permanent access to your classmates and your course material (as well as your own answers).

Yes. You will get a digital industry-recognized course certificate every time you complete a course. Certificates never expire and can be saved as a .jpg file, so it's easy to be shared. Also, there is no limit to how many certificates you can earn during your membership.

You can see an example of a Course Certificate at the bottom of the Course Catalogue.

Don't worry; once you change your name, your certificate will be updated automatically in the next 48 hours.

Sure! We will be marking all your answers for as long as you are an active member.

You will have access to the course materials for the entire duration of your membership. So, if you pay for a one-year membership, you will have access for one year. Renewing your membership for a second year means you will have access to one more year, and so on.

No, you will not be locked out of any lesson or course. You will have access to all course materials throughout your membership, so there is no pressure to keep at the same pace as the specified lesson release dates.

All we recommend is that you try to stick to the same schedule as other participants. The reason is they may have moved on to other lessons, thereby meaning you could miss out on the social aspects of the course(s).

No, you can generate your certificate as soon as you score at least 70% of the total course points.

Course certificates will be given to participants when they have scored more than 70% or more of the total course points. For example, if a course contains ten lessons each with ten questions, you will receive a course certificate when the instructor has awarded you at least 70 points (70% of the total course points).

There is no specified time that certificates will be awarded — instead, they are given to participants as and when they have answered all questions, even if this is long after the official end date.

Below is a step-by-step guide on how to add your Interaction Design Foundation course(s) to your LinkedIn profile: 

1. Log in to your LinkedIn account, then go to your profile.

2. Below your profile description, click on the button Add profile section, choose Recommended and then select Add license or certification.

   

3. In the following fields add: 

• Name – Course name

• Issuing organization – The Interaction Design Foundation

• Check the field “This credential does not expire”

• Issue date - Input the date written on your certificate (e.g., May 2021)

• Credential ID – Your membership ID number (it's written on your certificate)

• Credential URL: Input the certificate URL provided on your course page

4. Click the Save button. 

Congratulate yourself! Earning the certificate is a great accomplishment and now you can share it with the world! 

Below is a step-by-step guide on how to add your Interaction Design Foundation course(s) to your LinkedIn profile: 

1. Log in to your LinkedIn account, then go to your profile.

2. Below your profile description, click on the button Add profile section, choose Recommended and then select Add license or certification.

   

3. In the following fields add: 

• Name – Membership Certificate

• Issuing organization – The Interaction Design Foundation

• Check the field “This credential does not expire”

• Issue date - Input the date when you joined our community (e.g., May 2019)

• Credential ID – Your membership ID number (it's written on your certificate)

• Credential URL: Input the certificate URL provided on your profile page

4. Click the Save button.

It is as simple as that. Now, anyone who visits your profile can see your certificate! 

After you pay for your membership, you can take as many courses as you want with no additional costs. There are no further charges on top of the membership fee.

You will need approximately 5-8 hours to complete one lesson. Each course has between 3 and 16 lessons.

Once enrolled in a course, you will gain access to a new lesson each week, which you are free to complete without any deadlines and no end date, either.

Yes! Everyone's learning journey looks different, and we'd never stop our members from trying again. To retake a course, just follow these steps:

1. Go to your profile and click on the relevant course you'd like to retake.

2. Underneath your progress bar, you'll see a phrase "UX Courses" with an arrow (>) pointing to a clickable landing page of that course. Click on that link.

3. Once on the landing page, scroll all the way down to the bottom of the page. You'll see a red button, which you can simply click to drop the course.

4. Head back to our main list of UX Courses, and re-enroll yourself in the course. You'll all set to try again!

Please note that when you drop a course, you will lose any answers and progress you submitted. We advise that you screenshot or save any answers you'd like to reuse.

In some cases, we can open up lessons for members who are retaking a course, so that they don't have to wait for familiar lessons to unlock each week. If you'd like us to do this for you, please get in touch with our support team at hello@interaction-design.org, and we can help you out.