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Business Analyst

To support us during an exciting time of growth and expansion we are looking for an exceptionally bright, highly skilled business analyst to help deliver insight for the company and the marketing function.

The Interaction Design Foundation (IxDF) is the World’s leading online design school. We are market leaders because the world's leading design experts work with us to create our content and help teach our students.

We are proud to say that we have put together an amazing organization where people support, inspire, and challenge each other every day. Not only that, but we have a mission to help build a better future for millions of people around the world.

We are primarily a remote company with around 50 employees, spread across 30 countries, with the Leadership team and founders based out of Dubai. We are growing fast and set on course to grow even faster. But something’s missing and we think it could be you.

What you will be doing

Reporting into the Director of Marketing the Business Analyst will focus on:

  • Building actionable insights from data.

  • Creating the systems and dashboards to bring these actionable insights to life.

  • Perform deep dive analysis across all stages of the customer funnel and lifecycle.

  • Analyze audience and membership data from systems such as GA, Nova, SQL.

  • Work collaboratively with all areas of the business and support them in putting the right measures in place.

  • Deliver insight and answer the key questions required by the relevant stakeholders.

  • Create and own the customer segmentation model and CLV models within the business. Help with developing measurement frameworks across teams so that measurement is consistent throughout the business.

  • Track targets and update the dashboards accordingly.

  • Support in setting up and implementing the test and learn process across the relevant teams.

  • Owner of measurement and attribution within the marketing team.

  • Building dashboards and reports that support both the team and the wider organization.

  • The owner of all analytical tools and processes within the organization.

About You

Our ideal candidate has a proven track record in business and marketing analysis and delivering insight to business.

  • 3+ years related experience in Business Analytics.

  • Experience in building audience data reports, customer segmentation, business reporting, marketing attribution and customer lifetime models.

  • A proven track record of successfully supporting teams and decision makers within organizations. Giving them the visibility required to make data lead decisions.

  • A solid education, background, and experience in marketing preferably within a digital environment.

  • A thought leader in the world of analytics always striving to find better ways to use data to inform and shape strategy.

  • Experienced in MySQL, GA and must be comfortable writing and using queries to deliver insights.

  • Experience in Power BI and Tableau an advantage.

  • Excellent project management and interpersonal skills, with ability to take initiative in a challenging, fast-paced environment of multiple priorities.

  • A highly collaborative, flexible and adaptable style, with strong diplomatic and influencing skills.

  • Professional and proactive work ethic who thrives in fast paced digital environments.

What can we offer?

  • A full-time position, within a remote first organization. Depending on where you are based you will experience either a fully remote working environment with team trips during the year, or a mix of remote and in person work if you are based in the United Arab Emirates.

  • Work with a highly scalable business model where we’ve consistently created more than 50% growth year-on-year since 2013. Bootstrapped with zero investment capital but built purely on passion and consistency over time.

  • Work directly with the Director of Marketing where the distance between idea and execution is minimal.

  • Work in a company culture where idealism meets high performance and excellence. You’ll need to be a practical idealist.

  • Daily video-based contact with your colleagues from elsewhere on the planet, and you’ll get to meet them on team trips 1–2 times per year.

  • Work with people who have a hands-on attitude and a bias towards action as opposed to over-planning.

  • Get the satisfying responsibility of the full lifecycle from strategy and analysis all the way to execution.

  • Work in a highly agile organization with zero bureaucracy or corporate politics – but with a high level of orderliness and efficiency.

  • Have the chance to feel the impact of helping an ever-growing design education brand boost its outreach to empower and enrich the lives of many, many more people.