... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested.
-- Steve Krug, Don't Make Me Think, p. 136
The following articles are from "ACM Computing Surveys":
Ko, Andrew J., Abraham, Robin, Beckwith, Laura, Blackwell, Alan, Burnett, Margaret M., Erwig, Martin, Scaffidi, Christopher, Lawrance, Joseph, Lieberman, Henry, Myers, Brad A., Rosson, Mary Beth, Rothermel, Gregg, Shaw, Mary and Wiedenbeck, Susan (2011): The State of the Art in End-User Software Engineering. In ACM Computing Surveys, 43 (3) pp. 1-44.
Give us your opinion! Do you have any comments/additions
that you would like other visitors to see?
... there are no simple 'right' answers for most web design questions (at least not for the important ones). What works is good, integrated design that fills a need--carefully thought out, well executed, and tested.
-- Steve Krug, Don't Make Me Think, p. 136