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Proceedings of the 14th International Symposium HFT on Human Factors in Telecommunication
Time and place:
Darmstadt, Germany
1993
1993
Editors:
Egger, Wilhelm
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References from this conference (1993)
The following articles are from "Proceedings of the 14th International Symposium HFT on Human Factors in Telecommunication":
Articles
Fast, Lisa (1993): Incorporation of User Models in Enhanced Voice Services Design. In: Egger, Wilhelm (ed.) Proceedings of the 14th International Symposium HFT on Human Factors in Telecommunication 1993, Darmstadt, Germany. .
“Many user interface designs of voice-based network services are based on the concept that all of the users will correctly follow the instructions. In this study of a new network service, Usability Testing demonstrated that an existing mental model can strongly influence user behaviour, despite instructive announcements. An alternative design was proposed which incorporated the existing model and provided an information option for novice users to establish a more efficient conceptual model of the new service. ”
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Changes to this page (conference)
22 Nov 2008: Conference Proceedings was added to the bibliography (approved by an editor)Conference Calendar
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