Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction
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OZCHI is Australia’s leading forum for research and development in all areas of Human-Computer Interaction. OZCHI attracts an international community of practitioners, researchers, academics and students from a wide range of disciplines including user experience designers, information architects, software engineers, human factors experts, information systems analysts, and social scientists.
Traditional consultancy models bring obvious benefit to the consultant, but can leave clients shortchanged in more ways the one. When consultants walk away from a project, too often with them go insights and ideas that could benefit the organisation for months and even years.
Technology is advancing at a rapid pace, automating many everyday chores in the process, changing the way we perform work and providing various forms of entertainment. Makers of technology, however, often do not consider the needs of the disabled in their design of products by, for example, providing some alternative means of input. The use of computers presents a challenge to many disabled users who are not able to see graphical user interfaces, use a mouse or keyboard or otherwise interact with standard computers. This paper presents a multimodal user interface, emulating and extending the functionality of the Windows Explorer application, with alternative input and output methods. The project utilizes auditory and visual interaction technologies, comprises a modular and extendible architecture and utilises off-the-shelf hardware to reduce implementation cost and maximize accessibility.
This case study showcases the transformation of an online banking system to the mobile market. In particular how traditional online banking for Citibank Australia was transferred to an award nominated (MMA awards) i-mode service.
Eye-tracking technology facilitates studies into where a person is focusing their attention on a visual stimulus (usually presented via a screen). Eye-tracking is used for multiple purposes in a variety of contexts and the technology has been refined to the point where it is portable and completely unobtrusive to the eye-tracking subject. However, rather than focusing on the technology, this demonstration will illustrate how eye-tracking can contribute to traditional usability testing, including a live demonstration of analysing eye-tracking data and how it can assist in further examining the causality of usability issues and give cues to potential solutions.
This study has its origins in an environment producing interactive educational multimedia materials for adults. It begins at an intersection where a particular device of interface is being developed under the influence of an educational designer. It intends travelling from there, with the aid of a generally qualitative compass, toward a goal of creating a coherent descriptive framework. Built primarily on selected cases and perspectives from designers who have employed the device in these, the study is initiated with an intention of creating three products: A rationale for use of static visual humanoid devices; A scheme to describe the placement of such visuals in the interface and their pedagogical or other roles, and; A map of design decision processes and the attributes among which designers choose in arriving at a particular visual manifestation, providing an indication of factors affecting choices made.
The research is about developing a better understanding of what constitutes effective design rationale in the web design context, and using this understanding to develop and test a lightweight design rationale process. The primary aim is to find a way of harvesting the design rationale that exists in web design team, but may not be explicitly acknowledged.
Businesses' business is to stay in business -- to create value for customers while creating jobs and revenue for employees and stakeholders. Government can also be thought of as a "business" -- government must create value for citizens by providing services and managing government operations efficiently. Behind good government and good business are processes supported by systems that work for the people running organizations. When processes and systems get in the way, organizations cannot deliver value -- and they frustrate employees, customers, and citizens alike.
This paper reports on work-to-date in the development of a survey instrument to assess system acceptance. The system acceptance indicator (SAI) is being developed as part of a PhD study into the introduction of software upgrades in a regional university. The project is a three stage longitudinal study of the parallel release of two applications. The SAI was developed from a framework of human-computer interaction theories. The conceptual framework of the SAI is reviewed and initial results from a series of user workshops and responses to the SAI are discussed. The SAI was designed to quantify user experience and to make explicit issues that IT system users may not be able to articulate. Even at this early stage in its development, the SAI has proved to be a tool with the potential to meet these requirements. Survey responses in the initial stages of the study have led to a reorganisation of system training by the university.