The following articles are from "14th International Symposium: Human Factors in Telecommunications":
Chin, John P. (1993): A human factors study of speech tone delays.. In: 14th International Symposium: Human Factors in Telecommunications May 11-14, 1993, Darmstadt, Germany. p. 445.
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Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.
-- Floyd, 1992, p. 24
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Eva Hornecker explains the evolving concept of Tangible Interaction.
Read Eva's insightful entry here..