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Ulla-Britt Voigt

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Publications by Ulla-Britt Voigt (bibliography)

1992

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Denley, Ian, Whitefield, Andy, Byerley, Paul, Voigt, Ulla-Britt, Hermann, Sibylle and May, Jon (1992): Design Principles for Improving Service Integration for End-Users in Broadband Communication Systems. In: Monk, Andrew, Diaper, Dan and Harrison, Michael D. (eds.) Proceedings of the Seventh Conference of the British Computer Society Human Computer Interaction Specialist Group - People and Computers VII August 15-18, 1992, University of York, UK. pp. 307-322.

“End-users of broadband communication systems will face ease of use problems in integrating the various services that will be provided. This paper discusses the development of principles for designers which it is claimed might contribute to solutions to these problems. The paper describes the advantages of these principles over similar extant Human Factors advice both with respect to their scope and their application by designers. A case study illustrates the use of the principles in the design of a prototype multimedia multiuser system.”

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