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Bay, Susanne and Ziefle, Martina (2008): Learning Disabled Children. A disregarded user group interacting with mobile phones. In: Lumsden, Joanna "Handbook of Research on User Interface Design and Evaluation for Mobile Technology". IGI Global pp. 141-157
Ziefle, Martina and Bay, Susanne (2008): Transgenerational Designs in Mobile Technology. In: Lumsden, Joanna "Handbook of Research on User Interface Design and Evaluation for Mobile Technology.". IGI Global pp. 122-140
Bay, Susanne and Ziefle, Martina (2007): Landmarks or surveys? The impact of different instructions on children’s performance in hierarchical menu structures.. In Computers in Human Behavior,
Ziefle, Martina and Bay, Susanne (2007): Transgenerational Designs in Mobile Technology. In: Lumsden, Joanna "Handbook of Research on User Interface Design and Evaluation for Mobile Technology.". IGI Global
Bay, Susanne and Ziefle, Martina (2007): Landmarks or surveys? The impact of different instructions on children’s performance in hierarchical menu structures. In Computers in Human Behavior,
Ziefle, Martina, Bay, Susanne and Schwade, Alexander (2006): On keys meanings and modes: the impact of different key solutions on children's efficiency using a mobile phone. In Behaviour and Information Technology, 25 (5) pp. 413-431431
Ziefle, Martina and Bay, Susanne (2006): How to overcome disorientation in mobile phone menus: A comparison of two different types of navigation aids.. In Human Computer Interaction, 21 (4) pp. 393-432432
Ziefle, Martina and Bay, Susanne (2006): How to Overcome Disorientation in Mobile Phone Menus: A Comparison of Two Different Types of Navigation Aids. In Human-Computer Interaction, 21 (4) pp. 393-433433
Bay, Susanne and Ziefle, Martina (2005): Children Using Cellular Phones. The Effects of shortcomings in user Interface Design. In Human Factors, 41 (1) pp. 158-168168
Ziefle, Martina and Bay, Susanne (2005): How older adults meet cognitive complexity: Aging effects on the usability of different cellular phones. In Behaviour and Information Technology, 24 (5) pp. 375-389389
Ziefle, Martina and Bay, Susanne (2005): The Complexity of navigation Keys in Cellular Phones and their effects on performance of teenagers and older adult phone users. In: 11th International Conference on Human Computer Interaction July 22-27, 2005, Las Vegas, USA. .
Ziefle, Martina and Bay, Susanne (2004): Mental models of Cellular Phones Menu. Comparing older and younger novice users.. In: Brewster, Stephen and Dunlop, Marc "Mobile Human Computer Interaction". Springer pp. 25-37
Bay, Susanne and Ziefle, Martina (2004): Effects of menu foresight on information access in small screen devices. In: 48th Annual meeting of the Human Factors and Ergonomic Society September, 2004, New Orleans, USA. pp. 1841-1845.
Ziefle, Martina and Bay, Susanne (2004): Mental models of Cellular Phones Menu. Comparing older and younger novice users. In: Brewster, Stephen and Dunlop, Marc "Mobile Human Computer Interaction". Springer pp. 25-37
Bay, Susanne and Ziefle, Martina (2004): How instructions influence novice users´ interaction with mobile phones. In: Khalid, H.M., Helander, Martin G. and Yeo, Alvin W. (eds.) Work With Computing Systems WWCS June 29-July 2, 2004, Kuala Lumpur, Malaysia. pp. 399-393.
Bay, Susanne and Ziefle, Martina (2003): Performance in mobile phones: does it depend on a proper cognitive mapping?. In: Harris, Don, Duffy, V., Smith, Michael and Stephanidis, Constantine (eds.) 10th International Conference on Human Computer Interaction June 23-27, 2003, Crete, Greece. pp. 170-174.
Bay, Susanne and Ziefle, Martina (2003): Design for All: User Characteristics to be Considered for the Design of Devices with Hierarchical Menu Structures. In: Luczak, Holger and Zink, Klaus (eds.) Human Factors in Organizational Design and Management October 1-3, 2003, Aachen, Germany. pp. 503-508.
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