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Sunny Consolvo

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Publications by Sunny Consolvo (bibliography)

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» 2009 «

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Consolvo, Sunny, McDonald, David W. and Landay, James A. (2009): Theory-driven design strategies for technologies that support behavior change in everyday life. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 405-414. Available online

In this paper, we propose design strategies for persuasive technologies that help people who want to change their everyday behaviors. Our strategies use theory and prior work to substantially extend a set of existing design goals. Our extensions specifically account for social characteristics and other tactics that should be supported by persuasive technologies that target long-term discretionary use throughout everyday life. We used these strategies to design and build a system that encourages people to lead a physically active lifestyle. Results from two field studies of the system -- a three-week trial and a three-month experiment -- have shown that the system was successful at helping people maintain a more physically active lifestyle and validate the usefulness of the strategies.

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Froehlich, Jon, Dillahunt, Tawanna, Klasnja, Predrag, Mankoff, Jennifer, Consolvo, Sunny, Harrison, Beverly and Landay, James A. (2009): UbiGreen: investigating a mobile tool for tracking and supporting green transportation habits. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 1043-1052. Available online

The greatest contributor of CO2 emissions in the average American household is personal transportation. Because transportation is inherently a mobile activity, mobile devices are well suited to sense and provide feedback about these activities. In this paper, we explore the use of personal ambient displays on mobile phones to give users feedback about sensed and self-reported transportation behaviors. We first present results from a set of formative studies exploring our respondents' existing transportation routines, willingness to engage in and maintain green transportation behavior, and reactions to early mobile phone "green" application design concepts. We then describe the results of a 3-week field study (N=13) of the UbiGreen Transportation Display prototype, a mobile phone application that semi-automatically senses and reveals information about transportation behavior. Our contributions include a working system for semi-automatically tracking transit activity, a visual design capable of engaging users in the goal of increasing green transportation, and the results of our studies, which have implications for the design of future green applications.

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Klasnja, Predrag, Consolvo, Sunny, Jung, Jaeyeon, Greenstein, Benjamin M., LeGrand, Louis, Powledge, Pauline and Wetherall, David (2009): "When I am on Wi-Fi, I am fearless": privacy concerns & practices in everyday Wi-Fi use. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 1993-2002. Available online

Increasingly, users access online services such as email, e-commerce, and social networking sites via 802.11-based wireless networks. As they do so, they expose a range of personal information such as their names, email addresses, and ZIP codes to anyone within broadcast range of the network. This paper presents results from an exploratory study that examined how users from the general public understand Wi-Fi, what their concerns are related to Wi-Fi use, and which practices they follow to counter perceived threats. Our results reveal that while users understand the practical details of Wi-Fi use reasonably well, they lack understanding of important privacy risks. In addition, users employ incomplete protective practices which results in a false sense of security and lack of concern while on Wi-Fi. Based on our results, we outline opportunities for technology to help address these problems.

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Schraefel, MC, André, Paul, White, Ryen, Tan, Desney, Berners-Lee, Tim, Consolvo, Sunny, Jacobs, Robert, Kohane, Issac, Dantec, Christopher A. La, Mamykina, Lena, Marsden, Gary and Shneiderman, Ben (2009): Interacting with eHealth: towards grand challenges for HCI. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 3309-3312. Available online

While health records are increasingly stored electronically, we have little access to this data about ourselves. We're not used to thinking of these official records either as ours or as something we'd understand if we had access to them in any case. We increasingly turn to the Web, however, to query any ache, pain or health goal we may have before consulting with health care professionals. Likewise, for proactive health care, such as nutrition or fitness, or post diagnosis support, to find fellow-sufferers, we turn to online resources. There is, it seems, a potential disconnect between points at which professional and proactive health care intersect. Such gaps in information sharing may have direct impact on practices we decide to take up, the care we seek, and the support professionals offer. In this panel, we consider several places within proactive, preventative health care in particular HCI has a role towards enhancing health knowledge discovery and health support interaction. Our goal is to demonstrate how now is the time for eHealth to come to the forefront of the HCI research agenda.

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Bickmore, Timothy W., Consolvo, Sunny and Intille, Stephen S. (2009): Engagement by design. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 4807-4810. Available online

The focus of this workshop is on the development of interfaces for long-term, voluntary use, spanning dozens, if not thousands, of interactions, and in which maintenance of user adherence to a desired interaction usage pattern is of primary interest. Domains in which these issues are important include: wellness applications, such as long-term exercise or diet promotion; web site "stickiness"; multi-session intelligent tutoring systems; and computer games. This one-day CHI'09 workshop brings together researchers from a wide spectrum of disciplines who share a common interest in finding theoretical frameworks, models, and design methodologies to support longitudinal HCI.

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» 2008 «

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Consolvo, Sunny, McDonald, David W., Toscos, Tammy, Chen, Mike Y., Froehlich, Jon, Harrison, Beverly L., Klasnja, Predrag, LaMarca, Anthony, LeGrand, Louis, Libby, Ryan, Smith, Ian and Landay, James A. (2008): Activity sensing in the wild: a field trial of ubifit garden. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1797-1806. Available online

Recent advances in small inexpensive sensors, low-power processing, and activity modeling have enabled applications that use on-body sensing and machine learning to infer people's activities throughout everyday life. To address the growing rate of sedentary lifestyles, we have developed a system, UbiFit Garden, which uses these technologies and a personal, mobile display to encourage physical activity. We conducted a 3-week field trial in which 12 participants used the system and report findings focusing on their experiences with the sensing and activity inference. We discuss key implications for systems that use on-body sensing and activity inference to encourage physical activity.

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Consolvo, Sunny, Klasnja, Predrag V., McDonald, David W., Avrahami, Daniel, Froehlich, Jon, LeGrand, Louis, Libby, Ryan, Mosher, Keith and Landay, James A. (2008): Flowers or a robot army?: encouraging awareness & activity with personal, mobile displays. In: Youn, Hee Yong and Cho, We-Duke (eds.) UbiComp 2008 Ubiquitous Computing - 10th International Conference September 21-24, 2008, Seoul, Korea. pp. 54-63. Available online

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Choudhury, Tanzeem, Borriello, Gaetano, Consolvo, Sunny, Hähnel, Dirk, Harrison, Beverly L., Hemingway, Bruce, Hightower, Jeffrey, Klasnja, Predrag V., Koscher, Karl, LaMarca, Anthony, Landay, James A., LeGrand, Louis, Lester, Jonathan, Rahimi, Ali, Rea, Adam and Wyatt, Danny (2008): The Mobile Sensing Platform: An Embedded Activity Recognition System. In IEEE Pervasive Computing, 7 (2) pp. 32-41

» 2007 «

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Consolvo, Sunny, Harrison, Beverly L., Smith, Ian, Chen, Mike Y., Everitt, Katherine, Froehlich, Jon and Landay, James A. (2007): Conducting In Situ Evaluations for and With Ubiquitous Computing Technologies. In International Journal of Human-Computer Interaction, 22 (1) pp. 103-118

To evaluate ubiquitous computing technologies, which may be embedded in the environment, embedded in objects, worn, or carried by the user throughout everyday life, it is essential to use methods that accommodate the often unpredictable, real-world environments in which the technologies are used. This article discusses how we have adapted and applied traditional methods from psychology and human-computer interaction, such as Wizard of Oz and Experience Sampling, to be more amenable to the in situ evaluations of ubiquitous computing applications, particularly in the early stages of design. The way that ubiquitous computing technologies can facilitate the in situ collection of self-report data is also discussed. Although the focus is on ubiquitous computing applications and tools for their assessment, it is believed that the in situ evaluation tools that are proposed will be generally useful for field trials of other technology, applications, or formative studies that are concerned with collecting data in situ.

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Hazlewood, William R., Coyle, Lorcan and Consolvo, Sunny (eds.) Proceedings of the 1st International Workshop on Ambient Information Systems - Colocated at Pervasive 2007 May 13, 2007, Toronto, Canada.

» 2006 «

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Consolvo, Sunny, Everitt, Katherine, Smith, Ian and Landay, James A. (2006): Design requirements for technologies that encourage physical activity. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 457-466. Available online

Overweight and obesity are a global epidemic, with over one billion overweight adults worldwide (300+ million of whom are obese). Obesity is linked to several serious health problems and medical conditions. Medical experts agree that physical activity is critical to maintaining fitness, reducing weight, and improving health, yet many people have difficulty increasing and maintaining physical activity in everyday life. Clinical studies have shown that health benefits can occur from simply increasing the number of steps one takes each day and that social support can motivate people to stay active. In this paper, we describe Houston, a prototype mobile phone application for encouraging activity by sharing step count with friends. We also present four design requirements for technologies that encourage physical activity that we derived from a three-week long in situ pilot study that was conducted with women who wanted to increase their physical activity.

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Friedman, Batya, Smith, Ian E., Jr., Peter H. Kahn, Consolvo, Sunny and Selawski, Jaina (2006): Development of a Privacy Addendum for Open Source Licenses: Value Sensitive Design in Industry. In: Dourish, Paul and Friday, Adrian (eds.) UbiComp 2006 Ubiquitous Computing - 8th International Conference September 17-21, 2006, Orange County, CA, USA. pp. 194-211. Available online

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Sohn, Timothy, Varshavsky, Alex, LaMarca, Anthony, Chen, Mike Y., Choudhury, Tanzeem, Smith, Ian E., Consolvo, Sunny, Hightower, Jeffrey, Griswold, William G. and Lara, Eyal de (2006): Mobility Detection Using Everyday GSM Traces. In: Dourish, Paul and Friday, Adrian (eds.) UbiComp 2006 Ubiquitous Computing - 8th International Conference September 17-21, 2006, Orange County, CA, USA. pp. 212-224. Available online

» 2005 «

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Consolvo, Sunny, Smith, Ian E., Matthews, Tara, LaMarca, Anthony, Tabert, Jason and Powledge, Pauline (2005): Location disclosure to social relations: why, when, & what people want to share. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 81-90. Available online

Advances in location-enhanced technology are making it easier for us to be located by others. These new technologies present a difficult privacy tradeoff, as disclosing one's location to another person or service could be risky, yet valuable. To explore whether and what users are willing to disclose about their location to social relations, we conducted a three-phased formative study. Our results show that the most important factors were who was requesting, why the requester wanted the participant's location, and what level of detail would be most useful to the requester. After determining these, participants were typically willing to disclose either the most useful detail or nothing about their location. From our findings, we reflect on the decision process for location disclosure. With these results, we hope to influence the design of future location-enhanced applications and services.

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Consolvo, Sunny and Towle, Jeffrey (2005): Evaluating an ambient display for the home. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1304-1307. Available online

We present our experiences with evaluating an ambient display for the home using two different evaluation techniques: the recently proposed 'Heuristic Evaluation of Ambient Displays' and an in situ, 3-week long, Wizard of Oz evaluation. We compare the list of usability violations found in the heuristic evaluation to the set of problems that were discovered in the in situ evaluation. Overall, the 'Heuristic Evaluation of Ambient Displays' was effective - 75% of known usability problems were found by eight evaluators (39-55% were found by 3-5 evaluators). However, the most severe usability problem found in the in situ evaluation was not identified in the heuristic evaluation. Because the problem directly violated one of the heuristics, we believe that the problem is not with the heuristics, but rather that evaluators have minimal experience with ambient displays for the home.

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Iachello, Giovanni, Smith, Ian, Consolvo, Sunny, Chen, Mike and Abowd, Gregory D. (2005): Developing privacy guidelines for social location disclosure applications and services. In: Proceedings of the 2005 Symposium on Usable Privacy and Security 2005. pp. 65-76. Available online

In this article, we describe the design process of Reno, a location-enhanced, mobile coordination tool and person finder. The design process included three field experiments: a formative Experience Sampling Method (ESM) study, a pilot deployment and an extended user study. These studies were targeted at the significant personal security, privacy and data protection concerns caused by this application. We distill this experience into a small set of guidelines for designers of social mobile applications and show how these guidelines can be applied to a different application, called Boise. These guidelines cover issues pertaining to personal boundary definition, control, deception and denial, and group vs. individual communication. We also report on lessons learned from our evaluation experience, which might help practitioners in designing novel mobile applications, including the choice and characterization of users for testing security and privacy features of designs, the length of learning curves and their effect on evaluation and the impact of peculiar deployment circumstances on the results of these finely tuned user studies.

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Hightower, Jeffrey, Consolvo, Sunny, LaMarca, Anthony, Smith, Ian E. and Hughes, Jeff (2005): Learning and Recognizing the Places We Go. In: Beigl, Michael, Intille, Stephen S., Rekimoto, Jun and Tokuda, Hideyuki (eds.) UbiComp 2005 Ubiquitous Computing - 7th International Conference September 11-14, 2005, Tokyo, Japan. pp. 159-176. Available online

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Iachello, Giovanni, Smith, Ian E., Consolvo, Sunny, Abowd, Gregory D., Hughes, Jeff, Howard, James, Potter, Fred, Scott, James, Sohn, Timothy, Hightower, Jeffrey and LaMarca, Anthony (2005): Control, Deception, and Communication: Evaluating the Deployment of a Location-Enhanced Messaging Service. In: Beigl, Michael, Intille, Stephen S., Rekimoto, Jun and Tokuda, Hideyuki (eds.) UbiComp 2005 Ubiquitous Computing - 7th International Conference September 11-14, 2005, Tokyo, Japan. pp. 213-231. Available online

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LaMarca, Anthony, Hightower, Jeffrey, Smith, Ian E. and Consolvo, Sunny (2005): Self-Mapping in 802.11 Location Systems. In: Beigl, Michael, Intille, Stephen S., Rekimoto, Jun and Tokuda, Hideyuki (eds.) UbiComp 2005 Ubiquitous Computing - 7th International Conference September 11-14, 2005, Tokyo, Japan. pp. 87-104. Available online

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Smith, Ian E., Consolvo, Sunny and LaMarca, Anthony (2005): The Drop: pragmatic problems in the design of a compelling, pervasive game. In Computers in Entertainment, 3 (3) p. 4

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Smith, Ian E., Consolvo, Sunny, LaMarca, Anthony, Hightower, Jeffrey, Scott, James, Sohn, Timothy, Hughes, Jeff, Iachello, Giovanni and Abowd, Gregory D. (2005): Social Disclosure of Place: From Location Technology to Communication Practices. In: Gellersen, Hans-Werner, Want, Roy and Schmidt, Albrecht (eds.) PERVASIVE 2005 - Pervasive Computing, Third International Conference May 8-13, 2005, Munich, Germany. pp. 134-151. Available online

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LaMarca, Anthony, Chawathe, Yatin, Consolvo, Sunny, Hightower, Jeffrey, Smith, Ian E., Scott, James, Sohn, Timothy, Howard, James, Hughes, Jeff, Potter, Fred, Tabert, Jason, Powledge, Pauline, Borriello, Gaetano and Schilit, Bill N. (2005): Place Lab: Device Positioning Using Radio Beacons in the Wild. In: Gellersen, Hans-Werner, Want, Roy and Schmidt, Albrecht (eds.) PERVASIVE 2005 - Pervasive Computing, Third International Conference May 8-13, 2005, Munich, Germany. pp. 116-133. Available online

» 2004 «

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Beckmann, Chris, Consolvo, Sunny and LaMarca, Anthony (2004): Some Assembly Required: Supporting End-User Sensor Installation in Domestic Ubiquitous Computing Environments. In: Davies, Nigel, Mynatt, Elizabeth D. and Siio, Itiro (eds.) UbiComp 2004 Ubiquitous Computing 6th International Conference September 7-10, 2004, Nottingham, UK. pp. 107-124. Available online

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Consolvo, Sunny, Roessler, Peter and Shelton, Brett E. (2004): The CareNet Display: Lessons Learned from an In Home Evaluation of an Ambient Display. In: Davies, Nigel, Mynatt, Elizabeth D. and Siio, Itiro (eds.) UbiComp 2004 Ubiquitous Computing 6th International Conference September 7-10, 2004, Nottingham, UK. pp. 1-17. Available online

» 2002 «

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Consolvo, Sunny, Arnstein, Larry and Franza, B. Robert (2002): User Study Techniques in the Design and Evaluation of a Ubicomp Environment. In: Borriello, Gaetano and Holmquist, Lars Erik (eds.) UbiComp 2002 Ubiquitous Computing - 4th International Conference September 29 - October 1, 2002, Göteborg, Sweden. pp. 73-90. Available online

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Publication statistics

Publication period:2002-2009
Publication count:25
Number of co-authors:72



Productive colleagues

Sunny Consolvo's 3 most productive colleagues in number of publications:

Ben Shneiderman:206
Gregory D. Abowd:93
James A. Landay:73


Collaboration count

Number of publications with 3 favourite co-authors:

Anthony LaMarca:11
Ian E. Smith:9
Jeffrey Hightower:7

 

Other options

Learn more about Sunny Consolvo:
- Google Scholar
- ACM
- CSB

Mar 20

Computer programs emerge as the outcome of complex human processes of cognition, communication and negotiation, which serve to establish the meaningful embedding of the computer system in its intended use context.

-- Floyd, 1992, p. 24

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