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Sue E. Kase

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Publications by Sue E. Kase (bibliography)

2008

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Kase, Sue E., Zhang, Yang, Carroll, John M. and Rosson, Mary Beth (2008): Sustainable informal it learning in community-based nonprofits. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 3435-3440.

“Nonprofit organizations (NPOs) play a substantial role in the economies of many countries, in the delivery of social services, and in many quasi-government functions. But NPOs face many resource challenges; for example, they depend on volunteer labor that is often under-trained and has high turnover resulting in limited knowledge acquisition and decreased sustainability. Ethnographic data from a three-year multi-organizational analysis reveals the occurrence of social and technical patterns during informal technology learning. Construction of a pattern schema grounded in organizational learning and activity theories will enable the development of lightweight interventions in establishing information technology sustainability, self-directed learning, and management processes in NPOs.”

2006

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Rosson, Mary Beth and Kase, Sue E. (2006): Work, Play, and In-Between: Exploring the Role of Work Context for Informal Web Developers. In: VL-HCC 2006 - IEEE Symposium on Visual Languages and Human-Centric Computing 4-8 September, 2006, Brighton, UK. pp. 151-156.

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