Steve Howard
Has also published under the name of:
"S. Howard"
Personal Homepage:
disweb.dis.unimelb.edu.au/staff/showard/
Current place of employment:
The University of MelbourneSteve is Professor and Head Department of Information Systems Department of Information Systems and an interaction design researcher.
His interests are largely in 'off the desk and out of office' usability, most notably pervasive and ubiquitous technologies applied to problems of real social need (e.g. distributed families, smoking cessation). He is part of the Interaction Design Group
Publications by Steve Howard (bibliography)
» 2008 «
Leong, Tuck, Howard, Steve and Vetere, Frank (2008): Choice: abdicating or exercising?. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 715-724. Available online
“Many people today have access to enormous libraries of digital content. Increasingly these libraries contain personal content, consumed in support of people's non-instrumental needs. If current trends persist, these repositories will only increase. Having to choose from so much could be unpleasant especially in the absence of strong preferences. This raises some concerns for user experience (UX) design. Approaches for such interactions should not only be optimized for UX but must also support users' non-instrumental needs. People face this predicament during digital music listening and yet report positive experiences when listening in shuffle. Through an empirical study of digital music listening and close examination of people's listening practices and experiences, we argue that a shuffle-based approach -- whereby people can abdicate choice to a random process while being able to modulate the randomness -- not only mitigates the unpleasantness of choosing but also supports their non-instrumental needs while fostering desirable experiential outcomes.”
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Ploderer, Bernd, Howard, Steve and Thomas, Peter (2008): Being online, living offline: the influence of social ties over the appropriation of social network sites. In: Proceedings of ACM CSCW08 Conference on Computer-Supported Cooperative Work 2008. pp. 333-342. Available online
“Research on social network sites has examined how people integrate offline and online life, but with a particular emphasis on their use by friendship groups. We extend earlier work by examining a case in which offline ties are non-existent, but online ties strong. Our case is a study of bodybuilders, who explore their passion with like-minded offline 'strangers' in tightly integrated online communities. We show that the integration of offline and online life supports passion-centric activities, such as bodybuilding.”
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Leong, Tuck, Howard, Steve and Vetere, Frank (2008): Take a chance on me: using randomness for the design of digital devices. In Interactions, 15 (3) pp. 16-19
Ploderer, Bernd, Howard, Steve, Thomas, Peter and Reitberger, Wolfgang (2008): "Hey World, Take a Look at Me!": Appreciating the Human Body on Social Network Sites. In: Oinas-Kukkonen, Harri, Hasle, Per F. V., Harjumaa, Marja, Segerståhl, Katarina and Øhrstrøm, Peter (eds.) PERSUASIVE 2008 - Persuasive Technology, Third International Conference June 4-6, 2008, Oulu, Finland. pp. 245-248. Available online
» 2007 «
Howard, Steve, Kjeldskov, Jesper and Skov, Mikael B. (2007): Pervasive computing in the domestic space. In Personal and Ubiquitous Computing, 11 (5) pp. 329-333
» 2006 «
Howard, Steve, Kjeldskov, Jesper, Skov, Mikael B., Garnaes, Kasper and Grunberger, Olga (2006): Negotiating presence-in-absence: contact, content and context. In: Proceedings of ACM CHI 2006 Conference on Human Factors in Computing Systems 2006. pp. 909-912. Available online
“On the basis of a longitudinal field study of domestic communication, we report some essential constituents of the user experience of awareness of others who are distant in space or time, i.e. presence-in-absence. We discuss presence-in-absence in terms of its social (Contact) and informational (Content) facets, and the circumstances of the experience (Context). The field evaluation of a prototype, 'The Cube', designed to support presence-in-absence, threw up issues in the interrelationships between contact, content and context; issues that the designers of similar social artifacts will need to address.”
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Leong, Tuck Wah, Vetere, Frank and Howard, Steve (2006): Randomness as a resource for design. In: Proceedings of DIS06: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2006. pp. 132-139. Available online
“Randomness is being harnessed in the design of some interactive systems. This is observed in random blogs, random web searching, and in particular Apple's iPod Shuffle. Yet the role of randomness in design of interactive systems in not well understood. This paper reports on an empirical study examining the influence of randomness on the user experience of music listening. 113 instances of self-reporting were collected and analysed according to four themes: listening mode, content organisation, activities during listening, and affective outcomes. The analysis provides insights into how randomness is used to engender certain affective responses (such as feeling refreshed) by using various constraining techniques (such as playlists) whilst engaging in everyday activities (such as driving a car). The paper argues that randomness can be used as an innovative design resource for supporting rich and novel user experiences.”
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Pardo, Sofia, Vetere, Frank and Howard, Steve (2006): Teachers' involvement in usability testing with children. In: Proceedings of ACM IDC06: Interaction Design and Children 2006. pp. 89-92. Available online
“This paper describes the involvement of teachers as facilitators in user-based evaluation of educational software. Findings from a case study that compare the behaviour of teachers and designers during the evaluation indicate that there is no strong evidence to support the current practice of teachers' tangential participation in the evaluation of educational software. Further research is needed to better understand the role teachers can play in this type of evaluation so that their knowledge and experience can positively contribute to the evaluation process and outcomes, whilst retaining the children's valuable contribution.”
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Graham, Connor, Benda, Peter, Howard, Steve, Balmford, James, Bishop, Nicole and Borland, Ron (2006): "heh -- keeps me off the smokes...": probing technology support for personal change. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 221-228. Available online
“The design and evaluation of computing technology supporting a process of personal change presents both opportunities and challenges for HCI. Here we describe an existing program of ongoing smoking cessation support delivered via the Internet, and present the case for augmenting this system using messaging and 'social' technologies. A key concern in this enterprise is reconciling a model of human behaviour with models of technology interaction. This involves utilizing a model describing the health behaviour change process to inform present support (an interactive, Web-based 'coaching' system -- the QuitCoach or QC) and future technologies augmenting this system. The two data sets we present (patterns of use of the QC and emails sent to the site) illustrate some broad requirements for interactive support programs, operating through several channels of communication, for smokers trying to quit.”
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Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006): Beyond security: implications for the future of federated digital identity management systems. In: Kjeldskov, Jesper and Paay, Jane (eds.) Proceedings of OZCHI06, the CHISIG Annual Conference on Human-Computer Interaction 2006. pp. 313-316. Available online
“Federated identity management is often viewed by corporations as a solution to support secure online commerce by synthesising complex and fragmented user information into a single entity. However previous research (Satchell et al 2006) has revealed a new set of end user needs for the design of identity management systems. This paper explores these needs from an identity management provider perspective, finds both alignment and divergence in needs and identifies a generational shift as a major cause of the differing needs. Whilst X and Y generations do not react strongly to concerns about digital identity theft or misappropriation of information, they seek to create and control their digital representations to be streamlined, portable across domains and revealing elements of their real life identity. There is still a considerable challenge for providers who must look beyond 'security' and 'authentication' to include 'user control', 'synthesis', 'portability' and 'personalisation' in the design of their systems.”
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Satchell, Christine, Shanks, Graeme, Howard, Steve and Murphy, John (2006): Knowing Me – Knowing You. End User Perceptions of Digital Identity Management Systems. In: Proceedings of ECIS 2006, Göteborg, Sweden. .
“Federated identity management systems synthesise complex and fragmented user information into a single entity. Literature from the identity management system providers note this integration extends many benefits to the end user and the privileges provided by digital identity authentication schemes have been well documented from this perspective. Less explored however, are the perceptions of federation from the user’s perspective. This paper attempts to address this gap by reporting on an empirical user study that examines the relationship between identity and technology. It emerges that while current federated systems satisfy user needs by allowing the construction of multiple digital data sets, the fragments of which are moored to a central identifier, they fail to provide the user with control over the capability to act in the ‘hatch’, ‘match’ and ‘dispatch’ phases of the digital identity lifecycle. Ultimately, this reduces the user’s trust in providers and results in reluctance to disclose personal details.”
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» 2005 «
Vetere, Frank, Gibbs, Martin R., Kjeldskov, Jesper, Howard, Steve, Mueller, Florian, Pedell, Sonja, Mecoles, Karen and Bunyan, Marcus (2005): Mediating intimacy: designing technologies to support strong-tie relationships. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 471-480. Available online
“Intimacy is a crucial element of domestic life, and many interactive technologies designed for other purposes have been appropriated for use within intimate relationships. However, there is a deficit in current understandings of how technologies are used within intimate relationships, and how to design technologies to support intimate acts. In this paper we report on work that has addressed these deficits. We used cultural probes and contextual interviews and other ethnographically informed techniques to investigate how interactive technologies are used within intimate relationships. From this empirical work we generated a thematic understanding of intimacy and the use of interactional technologies to support intimate acts. We used this understanding to inform the design of intimate technologies. A selection of our design concepts is also presented.”
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Mueller, Florian, Vetere, Frank, Gibbs, Martin R., Kjeldskov, Jesper, Pedell, Sonja and Howard, Steve (2005): Hug over a distance. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1673-1676. Available online
“People in close relationships, who are separated by distance, often have difficulty expressing intimacy adequately. Based on the results of an ethnographic study with couples, a prototype was developed to test the feasibility of technology in the domain of intimacy. Hug Over a Distance is an air-inflatable vest that can be remotely triggered to create a sensation resembling a hug. Although the couples did not consider the vest to be useful in their daily lives, the prototype served to provoke and stimulate design ideas from the couples during participative design workshops. An additional and unexpected benefit was also found: the prototype enhanced the couples' understanding of the researchers' methods, suggesting that prototypes can serve as tools to make participatory design volunteers aware of their importance in academic research.”
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Pardo, Sofia, Vetere, Frank and Howard, Steve (2005): Broadening stakeholder involvement in UCD: designers' perspectives on child-centred design. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-9. Available online
“We contribute to research and practice in User Centred Design (UCD) by arguing that, in certain contexts, the literal and restrictive interpretation of 'user' as hands-on user can be a hurdle to achieving development processes that are profoundly use-centred, and products that better support end users. Our example case focuses on Child Centred Design (CCD) and drawing on empirical data, we negate some popular concerns relating to the involvement of teachers in the child-designer equation, and suggest new structures for children and their teachers to jointly engage in UCD. The traditional power structure of adult-child or teacher-student, seen by previous authors as a barrier to involving teachers in CCD, is challenged and the need for an extension of the designer-child partnership to include a significant role for teachers is proposed. The implications for the wider UCD literature relate to a broadening of stakeholder involvement in design.”
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Murphy, John, Kjeldskov, Jesper, Howard, Steve, Shanks, Graeme and Hartnell-Young, Elizabeth (2005): The converged appliance: "I love it... but I hate it". In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-10. Available online
“The last decade has seen convergence marketed as one response to the challenge of users having to juggle an increasingly wide array of digital services, technologies and media. Key to this view is the assumption that by converging computer devices, and digital media, the value of technology for end users can be maximised whilst the overheads involved in purchasing, maintaining and orchestrating a variety of different technology solutions can be minimised. In contrast however, some authors have argued that convergence creates weak-general solutions, and rather we should be aiming for strong-specific technology by means of the deliberate design of multiple diverged devices. This paper contributes to the ongoing discussion of convergence and divergence. We discuss three apparently irreconcilable perspectives on the relationship between functionality and usability, and show that they are in fact complementary views of convergence. To ground this discussion we draw on the results of a recent cultural probes study of a cohort of early adopters of converged devices.”
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Moyes, Jackie, Buur, Jacob, Jarrett, Caroline, Ehn, Pelle, Howard, Steve and Brereton, Margot (2005): Book smarts meet street smarts: the best of both worlds. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. p. 1. Available online
“This panel will discuss how academia can contribute to industry practice and how industry practitioners can contribute to academia. We will focus in particular on how theories and practices are formed and shaped in different settings. We will discuss when academic theories and practices help industry, when and why they are discarded, and how they are transformed in industry settings.”
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Leong, Tuck W., Vetere, Frank and Howard, Steve (2005): The serendipity shuffle. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-4. Available online
“Recently, listening to music in shuffle mode has gained a strong following. Analysis of online data about the 'shuffle experience' reveals a range of rich and unusual user-experiences -- one in particular is Serendipity. Although serendipity is often imbued with 'magic' or regarded as a product of chance and luck, its effects can be inspirational and transformative. To date, little has been done to understand and characterise this experience. We sketch an initial understanding of serendipitous experience, and position it within a broader view of user experience. We also surface some implications for user-centred design processes.”
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Choi, Youngmi, Howard, Steve and Dave, Bharat (2005): The secret life of domestic objects. In: Proceedings of OZCHI05, the CHISIG Annual Conference on Human-Computer Interaction 2005. pp. 1-5. Available online
“We report the results of a pilot study examining significant domestic objects, and the associated user experience. We propose a conceptual framework capturing three types of user-modified functionalities. We used the framework as a lens through which to view the relationship between user activities and user-modified functionalities. Our findings indicate that modified functionalities result in attracting both objects and personal activities to the surrounding area. Significant objects with modified functionalities seem to help users create a private 'space' within the 'place' of home that can fulfil or accommodate their personal ritual activities and habitual tendencies. We conclude by speculating that such user-modified functions are early indicators of opportunities for technical innovation.”
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Gibbs, Martin R., Vetere, Frank, Bunyan, Marcus and Howard, Steve (2005): SynchroMate: a phatic technology for mediating intimacy. In: Proceedings of the Conference on Designing for User Experiences DUX05 2005. p. 37. Available online
“By and large interaction design has been concerned with information exchange -- technologies for the collection, processing and transmission of informational content. This design sketch discusses preliminary ideas about an alternative way to think about interactive technologies -- phatic technologies -- that are less concerned with capturing and communicating information and more about the establishment and maintenance of social connection. Drawing on insights and inspiration gleaned from a recent field-based study of the role of interactive technologies within intimate relationships we outline our preliminary ideas concerning technologies to support phatic interaction. Using the materials collected during our fieldwork as design inspirations, we developed design sketches for phatic technologies intended to support playful connection between intimates. One of these sketches -- SynchroMate -- is presented. SynchroMate is a phatic technology designed to mediate intimacy by affording serendipitous synchronous exchanges.”
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» 2004 «
Po, Shirlina, Howard, Steve, Vetere, Frank and Skov, Mikael B. (2004): Heuristic Evaluation and Mobile Usability: Bridging the Realism Gap. In: Brewster, Stephen A. and Dunlop, Mark D. (eds.) Mobile Human-Computer Interaction - Mobile HCI 2004 - 6th International Symposium September 13-16, 2004, Glasgow, UK. pp. 49-60. Available online
Pearce, Jon M. and Howard, Steve (2004): Designing for Flow in a Complex Activity. In: Masoodian, Masood, Jones, Steve and Rogers, Bill (eds.) Computer Human Interaction 6th Asia Pacific Conference - APCHI 2004 June 29 - July 2, 2004, Rotorua, New Zealand. pp. 349-358. Available online
Kjeldskov, Jesper and Howard, Steve (2004): Envisioning Mobile Information Services: Combining User- and Technology-Centered Design. In: Masoodian, Masood, Jones, Steve and Rogers, Bill (eds.) Computer Human Interaction 6th Asia Pacific Conference - APCHI 2004 June 29 - July 2, 2004, Rotorua, New Zealand. pp. 180-190. Available online
» 2003 «
Kjeldskov, Jesper, Howard, Steve, Murphy, John, Carroll, Jennie, Vetere, Frank and Graham, Connor (2003): Designing TramMatena Context-aware mobile system supporting use of public transportation. In: Proceedings of DUX03: Designing for User Experiences 2003. pp. 1-4. Available online
“We describe the design of a mobile information service that provides users with a route-planning tool for the tram-based public transport system of Melbourne, Australia. The design sketches for TramMate represent early iterations of an ongoing design process based on data from field studies on the use of transportation by business employees who, during a typical workday, have to attend appointments at different physical locations. TramMate supports this activity by keeping track of contextual factors such as the user's physical location, upcoming appointments, and real-time travel information. The design is integrated with an electronic calendar and alerts the user when it is necessary to commence the journey.”
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Vetere, Frank and Howard, Steve (2003): Layering a Minimal Interface. In: Proceedings of IFIP INTERACT03: Human-Computer Interaction 2003, Zurich, Switzerland. p. 415.
» 2002 «
Howard, Steve (2002): University of Melbourne. In Interactions, 9 (2) pp. 41-44
Howard, Steve, Carroll, Jennie, Murphy, John and Peck, Jane (2002): Using 'endowed props' in scenario-based design. In: Proceedings of the Second Nordic Conference on Human-Computer Interaction October 19-23, 2002, Aarhus, Denmark. pp. 1-10. Available online
“We have developed a form of scenario-based design that aims to increase stakeholders' sense of 'immersion' in the happenings and situations depicted in the scenarios. In our approach, scenarios are 'acted out' by actors and/or candidate users during participatory design sessions, rather than being 'walked through' by designers and users. In form, our scenarios are bare and malleable and load on the context of use more than the activities and objectives of the candidate users. In usage, our scenarios play a role similar to stage directions in theatrical performance. Props are a vital accompaniment to such scenarios. Props focus the attention of the design team and stakeholders during participatory design sessions and this paper describes their form and usage.”
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Howard, Steve, Carroll, John M., Murphy, J., Peck, J. and Vetere, Frank (2002): Provoking Innovation: Acting-out in Contextual Scenarios. In: Proceedings of the HCI02 Conference on People and Computers XVI 2002. pp. 175-192.
Carroll, Jenny M., Howard, Steve, Vetere, Frank, Peck, Jane and Murphy, John (2002): Just What Do the Youth of Today Want? Technology Appropriation by Young People. In: HICSS 2002 2002. p. 131. Available online
» 2000 «
Fabre, John, Howard, Steve and Smith, Ross (2000): Designing Time at the User Interface. In Behaviour and Information Technology, 19 (6) pp. 451-463
“This paper describes research that seeks to facilitate the capture, representation, and reasoning about, temporal information by usability engineers. The product, a method we call KAT-LITTER, is an extension of Johnson and Johnson's (1991) Knowledge Analysis of Tasks (KAT). An evaluation of KAT-LITTER showed that it influenced the design process in two significant ways: firstly, designers using KAT-LITTER spent more time reasoning about temporal issues than designers using KAT alone, and secondly these same designers considered a broader spectrum of temporal issues. Further developments of KAT-LITTER are briefly discussed.”
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» 1998 «
Monk, Andrew and Howard, Steve (1998): Methods & Tools: The Rich Picture: A Tool for Reasoning about Work Context. In Interactions, 5 (2) pp. 21-30
Dix, Alan J., Fabre, John and Howard, Steve (1998): Introduction to the Special Issue on Temporal Aspects of Usability. In Interacting with Computers, 11 (1) pp. 1-7
» 1997 «
Howard, Steve, Hammond, Judith H. and Lindgaard, Gitte (eds.) Proceedings of INTERACT 97 - IFIP TC13 Sixth International Conference on Human-Computer Interaction July 14-18, 1997, Sydney, Australia.
Howard, Steve (1997): Trade-Off Decision Making in User Interface Design. In Behaviour and Information Technology, 16 (2) pp. 98-109
“The way in which designers choose between alternatives in user interface design can affect both the design process and also the quality of the outcome, i.e., the user interface. However, little is known about the knowledge drawn on during, or the processes that guide, the choice between design alternatives. This paper presents the results of an empirical study aimed at modelling 'trade-off decision making' in user interface design. It is argued that a single abstract vocabulary can capture important aspects of the rich knowledge drawn on during design problem solving. It is also argued that designers' reasoning during 'choice episodes' is not sophisticated. In choosing between alternatives in design, designers invariably limit the range, or nature, of the alternatives considered. The implications of this finding are discussed.”
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» 1995 «
Howard, Steve and Leung, Ying K. (1995): Harmony through Working Together: Editorial to the Australasian Special Issue. In Interacting with Computers, 7 (2) pp. 145-149
Howard, Steve and Smith, R. (1995): Using the Soft Systems Methodology to Front-End Task Analysis. In: Proceedings of OZCHI95, the CHISIG Annual Conference on Human-Computer Interaction 1995. pp. 88-94.
“Task analysis has received substantial attention from the Human Computer Interaction community. However, most task analysis techniques are subject to major limitations. Here we discuss a common catch-22 for task analysis -- how can tasks worth analysing be identified before the analysis has been conducted? We argue that an extant systemically-based problem understanding approach, the Soft Systems Methodology (SSM), can address this situation, in part at least, by providing a front-end to task analysis. We describe and informally evaluate the potential interconnections between SSM and the Knowledge Analysis of Tasks (KAT) task analysis method.”
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Howard, Steve, Leung, Ying and Kaiyan, N. (1995): Why is Usability Engineering Failing Multimedia and What Should We Do about It?. In: Proceedings of OZCHI95, the CHISIG Annual Conference on Human-Computer Interaction 1995. pp. 276-277.
“What are the current trends in interactive technology? Structured methods, CASE tools and object orientation have all come and gone (at least from the pages of the technical press). Current technological trends relate to the 'information super-highway' and multimedia and today's fashionable application areas are probably entertainment, education and information services. In the paper, we focus on multimedia and explore the readiness of usability engineering to contribute to this new wave of technology.”
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Kieboo, Helen and Howard, Steve (1995): Communicating the Value of Usability Engineering in the with Cost-Benefit Analysis Techniques. In: Proceedings of OZCHI95, the CHISIG Annual Conference on Human-Computer Interaction 1995. pp. 308-309.
“Usability engineering has the potential to make significant contributions to projects and organisation's financial success, given the substantial amount of project life cycle effort and resource devoted to a project's user interface. Despite this, many companies perceive it as costly and of little benefit. It is therefore necessary to be able to demonstrate that usability engineering can add value to any given project, as well as being able to assist in the planning of a sensible, cost-effective usability engineering programme for that project. The concept of a tool is proposed that will assist usability specialists more effectively communicate the value of usability engineering. The foundation of the proposed tool is based on cost-benefit analysis techniques and data that enable the benefits to be estimated for a planned usability engineering programme.”
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Howard, Steve, Bloomer, Sarah and McGraw, Bridget (1995): Exploring HCI as Science, Design and Art: Three Personal Views. In: Proceedings of OZCHI95, the CHISIG Annual Conference on Human-Computer Interaction 1995. pp. 323-327.
“A recent book (Monk and Gilbert, 1995) discusses the multi-disciplinary nature of HCI without referencing the contributions of art or design. For too long HCI has been viewed as a discipline at the nexus of computer science and psychology. Monk and Gilbert extend their focus to include software engineering, cognitive science, task analysis, ethnography, activity and conversation theory and organisational analysis -- all disciplines that have a traditional 'academic' place, research process and intellectual history. What of art and design, and are computer science and psychology really as central to HCI as at first appears? This paper only partly addresses these questions by focusing on the contribution to HCI of three different types of knowledge: science (specifically 'hard science' as applied experimental psychology); design (specifically graphic and industrial design) and art (specifically the visual arts). The paper is intentionally philosophical, contentious and rhetorical; we are attempting to highlight differences between, and problems with, the three types of knowledge with a view to exploring their possible contributions to HCI. What emerges is a cry, hopeful but cautionary, for the value of all three to be recognised and for HCI to be pragmatic in what it takes from science, art and design and makes its own.”
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Howard, Steve (1995): User Interface Design and HCI: Identifying the Training Needs of Practitioners. In ACM SIGCHI Bulletin, 27 (3) pp. 17-22
Howard, Steve (1995): Trade-Off Decision Making: Choosing between Alternatives in User Interface Design. In: Proceedings of the Sixth International Conference on Human-Computer Interaction July 9-14, 1995, Tokyo, Japan. pp. 621-626.
“User interface design (UID) is a complex task, any account of which is likely to be multi-faceted. This paper focuses on one part of UID, the choice between design alternatives, termed Trade-off Decision Making (ToDM). Firstly, ToDM is defined and exemplified. Secondly, a model of ToDM, based on extensive verbal protocol studies of real world UID, is presented discussed.”
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» 1994 «
Howard, Steve and Leung, Ying (1994): "Harmony Through Working Together" Introducing OZCHI94. In: Proceedings of OZCHI94, the CHISIG Annual Conference on Human-Computer Interaction 1994. pp. 3-8.
“The theme for OZCHI this year, and the papers presented in this proceedings, reflect the tensions and challenge consequent on working together to achieve harmony. This paper introduces OZCHI94. Firstly, the theme of the conference will be developed. Secondly, the theme will be used to analyse the papers appearing in this proceedings, both in terms of their particular focus and extent of coverage of the theme.”
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» 1993 «
Howard, Steve (1993): What Do Interface Designers Say They Need to Know about HCI?. In: Proceedings of OZCHI93, the CHISIG Annual Conference on Human-Computer Interaction 1993. pp. 242-254.
“Published resources in HCI were synthesised into a single resource detailing the scope of HCI. The single resource was used to generate a checklist of 'things a user interface designer might need to know'. The checklist was then used as the basis of a series of structured interviews with selected industrial practitioners in user interface design. The paper presents the validated resource, along with the rationale for including each major element, and some heuristics for guiding the construction of future HCI resources. The new resource differs from previously published resources in teens of its content, form of utilisation and philosophical basis.”
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Mouzakis, K. and Howard, Steve (1993): Multi-Media Support for Up-Stream User Interface Design Activities. In: Proceedings of the Fifth International Conference on Human-Computer Interaction 1993. pp. 458-463.
“This paper explores how multi-media technologies may be utilised to support the early phases of user interface design. It presents a conceptual model for the support of up-stream user interface design and highlights the problems current technology has in supporting the design process.”
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Howard, Steve and Sumiga, J. H. (1993): Harmony in Computer Aided User Interface Design. In: Proceedings of the Fifth International Conference on Human-Computer Interaction - Poster Sessions: Abridged Proceedings 1993. p. 14.
» 1992 «
Howard, Steve, Kaplan, I. and Lindgaard, Gitte (1992): CHI in Australia. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 573-574. Available online
Mouzakis, K. and Howard, Steve (1992): Supporting Up-Stream User Interface Design Activities. In: Proceedings of OZCHI92, the CHISIG Annual Conference on Human-Computer Interaction 1992. pp. 70-77.
“The early phases of user interface development (UID) have long been claimed to be the source of a significant proportion of the user dissatisfaction with interactive computer systems. This paper explores the utility of various technologies for supporting early phase design behaviour. From the literature and observational studles of a large scale UID project, an attempt ls made to distil some important features of these early stages of UID and then to explore their relationship with the features offered by advanced interactive technology. A conceptual architecture for supporting up-stream UID activities is proposed.”
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» 1991 «
Howard, Steve and Leung, Ying K. (1991): Interacting with Graphical User Interfaces: States, Processes and Resources. In: Proceedings of OZCHI91, the CHISIG Annual Conference on Human-Computer Interaction 1991. pp. 47-52.
“A study aimed at understanding user interaction with map-based user interfaces is presented. The study concerns itself with user modelling issues, rather than with the utility of the user interface per se. In accounting for the observed behaviour (in terms of a conception based upon three constructs: states, processes and resources) current theoretical work in modelling HCI is extended.”
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» 1987 «
Howard, Steve and Murray, Dianne M. (1987): A Taxonomy of Evaluation Techniques for HCI. In: Bullinger, Hans-Jorg and Shackel, Brian (eds.) INTERACT 87 - 2nd IFIP International Conference on Human-Computer Interaction September 1-4, 1987, Stuttgart, Germany. pp. 453-459.
“The results of an extensive literature search are presented and a rationale given for the existence of a number of diverse and distinct techniques used to evaluate the human-computer interface. A prescriptive taxonomy of the evaluation techniques uncovered in the literature search is proposed, and the emergence of an 'evaluation environment' as a necessary part of the taxonomy is described. Although much work needs to be done, the environment represents a first pass at a tool for matching techniques to requirements.”
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User-contributed publications
Here is a list of publications that have been submitted by the author himself/herself or a website visitor:
2006
Howard, S., Kjeldskov, J., Skov, M., Garnœs, K and Grünberger, O. Negotiating Presence-in-Absence: Contact, Content and Context. CHI Note, ACM CHI 2006 Montreal.
Murphy, J., Howard, S. and Kjeldskov, J. 2006, Playing away from home: usability testing in a global world. In Communications of the Computer Society of India. Forthcoming.
2005
Vetere, F., Gibbs, M., Kjeldskov, J., Howard, S., Mueller, F., Pedell, S., Mecoles, K., and Bunyan, M. (2005) Mediating Intimacy: Designing Technologies to Support Strong-Tie Relationships. Proceedings of ACM CHI 2005, Portland, Oregon, USA
Gibbs, M. Vetere, F. Howard, S and Bunyan, M. 2005 SynchroMate: A Phatic Technology for Mediating Intimacy. Proceedings of DUX: Conference on Designing for User eXperience, San Francisco, CA (3-5 Nov)
Kjeldskov J., Graham C., Pedell S., Vetere F., Howard, S., Balbo S. and Davies J. 2005, Evaluating the Usability of a Mobile Guide: The influence of Location, Participants and Resources. Behaviour and Information Technology Vol 24(1): 51-65.
Smith, S., Johnston, R.B. and Howard, S. 2005. Vicarious experience in retail e-commerce: an inductive taxonomy of product evaluation support features. Journal of Information Systems and e-Business Management. Vol 3(1): 21-46
Pearce, J., Ainley, M. and Howard, S. 2005. The Ebb and Flow of Online Learning. Journal of Computers and Human Behaviour. Vol 21 (5) 745-771
Keller, S., Smith, R., Howard, S. and Carroll, Jennie., 2005, Altered Images: design representations and design tasks. Australian Journal of Information Systems, Vol 12.
Kjeldskov, J., Gibbs, M., Vetere, F., Howard, S., Pedell, S., Mecoles, K., Bunyan, M. 2005, Using Cultural Probes to Explore Mediated Intimacy. Australian Journal of Information Systems, Vol 12(1): 102-115
Vetere, F., Howard, S. and Gibbs, M. 2005, Phatic technologies: sustaining sociability through ubiquitous computing. Phatic Technologies: Sustaining Sociability through Ubiquitous Computing. In CHI 2005: Proceedings of Conference on Human Factors in Computing Systems (Workshop), Portland, Oregon USA (2-7 April).
Mueller, F., Vetere, F., Gibbs, M., Kjeldskov, J., Pedell, S., and Howard, S. 2005, Hug Over A Distance. Interactive Poster, ACM CHI 2005, Portland, Oregon, USA
Gibbs, M., Vetere, F. and Howard, S. 2005, Phatic Technologies. Presented at Less is More: Simple Computing in an Age of Complexity. Microsoft Research, Cambridge, United Kingdom (27-28 April).
Davis, H. Francis, P., Benda, P., Gibbs, M., Howard, S., and Vetere, F. 2005, Bridging the Intergenerational Divide: Implications of Employing Cultural Probes in Distributed Homes. Workshop paper, OZCHI 2005. ACM International Conference Proceedings Series, ACM ISBN number: 1-59593-222-4.
Choi, Youngmi, Howard S and Dave, B. 2005, The Secret Life of Domestic Objects. Proceedings of OZCHI 2005. ACM International Conference Proceedings Series, ACM ISBN number: 1-59593-222-4.
Leong, T. Vetere, F, and Howard, S. 2005, The serendipity shuffle. Proceedings of OZCHI 2005. ACM International Conference Proceedings Series, ACM ISBN number: 1-59593-222-4.
Pardo, S. Vetere, F. and Howard, S. 2005, Broadening Stakeholder involvement in UCD: Designers' perspectives on child-centered design. Proceedings of OZCHI 2005. ACM International Conference Proceedings Series, ACM ISBN number: 1-59593-222-4.
Murphy, J, Kjeldskov, J, Howard, S, Shanks, G. and Hartnell-Young, E. 2005, The Converged Appliance: “I love it...but I hate it”. Proceedings of OZCHI 2005. ACM International Conference Proceedings Series, ACM ISBN number: 1-59593-222-4.
2004
Kjeldskov, J., Gibbs, M., Vetere, F., Howard, S., Pedell, S., Mecoles, K., Bunyan, M. 2004, Using Cultural Probes to Explore Mediated Intimacy. Published in Proceedings of OZCHI'04. Wollongong, Nov. 2004. (Nominee best paper)
Keller, S., Smith, R., Howard, S. and Carroll, Jennie., 2004, Altered Images: design representations and design tasks. In Proceedings of ACIS'2004, Tasmania. (Nominee best paper)
Murphy, J. Howard, S., Kjeldskov, J. and Goschnick, S. 2004, Location, Location, Location: Challenges of Outsourced Usability Evaluation. Workshop 'Improving the Interplay between usability evaluation and user interface design'. NordiCHI 2004.
Graham C., Cheverst, K., Howard, S., Kjeldskov, J. and Vetere, F. 2004, Trust in mobile guide design: exploiting interaction paradigms. Published in Proceedings of OZCHI'04. Wollongong, Nov. 2004.
Howard, S., Hartnell-Young, E., Shanks, J., Murphy, J, and Carroll, Jennie. 2004, When the whole is less than the sum of the parts: Humanising the convergence of interactive systems. Published in Proceedings of OZCHI'04. Wollongong, Nov. 2004.
Howard, S., Vetere, F., Gibbs, M., Kjeldskov, J., Pedell, S., Mecoles, K., Bunyan, M. and Murphy, J. 2004, Mediating Intimacy: digital kisses and cut and paste hugs. Published in Proceedings of BCSHCI2004
Po, S., Howard, S., Vetere, F. and Skov, M. 2004, Heuristic evaluation and mobile usability: Bridging the realism gap. In Proceedings of MobileHCI 2004, volume 3160 of Lecture Notes in Computer Science. Springer-Verlag, 2004. pp. 49–60.
Pearce, J, and Howard, S., 2004, Designing for Flow in Complex Tasks. Published in Proceedings of APCHI2004
Kjeldskov, J and Howard, S., 2004, Envisioning Mobile Information Services: Combining User and Technology Centred Design. Published in Proceedings of APCHI2004
Shanks, G., Milton, S., Howard, S. and Tansley, E. 2004, Representing Part-Whole Relations in Conceptual modeling: A Comparison of Object-oriented and Entity Relationship Modellers. In H. Linger, F.Burstein, W. Wojtkowski, W. G. Wojtkowski, J. Zupancic, K. Vigo and J. Arnold (eds.) Constructing the Infrastructure for the Knowledge Economy: Methods and Tools, Theory and Structure, Kluwer Academic/Plenum, 155-168
2003
Vetere, F., Howard, Pedell, S. and Balbo, S., 2003, Walking through Mobility: novel heuristics and their application. In Proceedings of OzCHI2003
Vetere, F. and Howard, S. 2003, Layering a Minimal Interface. In Proceedings of Interact'03, Zurich.
Kjeldskov, J, Howard, S, Carroll, J., Vetere, F, Graham, C. and Murphy. J, 2003, TramMate: A Context Aware Mobile System for Supporting Use of Public Transportation. In Proceedings of DUX'03, San Francisco.
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Mar 20th, 2010
Changes to this page (author)
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