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Stacey Ashlund

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Stacey Ashlund

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Publications by Stacey Ashlund (bibliography)

» 1996 «

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Ashlund, Stacey and Horwitz, Karen J. (1996): Usability Improvements in Lotus cc:Mail for Windows. In: Tauber, Michael J., Bellotti, Victoria, Jeffries, Robin, Mackinlay, Jock D. and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 96 Human Factors in Computing Systems Conference April 14-18, 1996, Vancouver, Canada. pp. 481-488. Available online

“This is a case study about a commercial software design and development process. The highly successful product contained some usability problems that were apparent from a usability perspective, but were to be delayed in the upcoming release. A Lotus Notes database was used to record usability issues, UI design recommendations, and decision rationale. This database was the key strategy that helped convince the team to make changes. The processes and UI design solutions described are not new; rather this design briefing focuses on how they were deployed to effect change that wouldn't have happened otherwise. "Before" and "After" screen shots illustrate this success story.”

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» 1993 «

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Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) INTERCHI 93 - Conference on Human Factors in Computing Systems April 24-29, 1993, Amsterdam, The Netherlands.

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Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands.

» 1992 «

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Ashlund, Stacey and Hix, Deborah (1992): IDEAL: A Software Tool to Evaluate Interface Usability. In: Proceedings of the Human Factors Society 36th Annual Meeting 1992. pp. 414-417.

“This paper reports on the design, prototype implementation, and formative evaluation of a software tool -- IDEAL (Interface Design Environment and Analysis Lattice). IDEAL integrates usability engineering techniques and behavioral task representations with a graphical hierarchy of user tasks to support formative evaluation of an evolving user interface. Representative users of IDEAL -- interface designers and evaluators -- participated in two phases of formative evaluation of IDEAL. Empirical evaluation showed IDEAL to be useful as an automated tool for managing the interrelated tasks of user interface development, including interaction design, usability specification, creation of benchmark tasks, and formative evaluation, that are currently performed manually.”

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