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Simon M. Kaplan

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Publications by Simon M. Kaplan (bibliography)

» 2002 «

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Fitzpatrick, Geraldine, Kaplan, Simon M., Mansfield, Tim, Arnold, David and Segall, Bill (2002): Supporting Public Availability and Accessibility with Elvin: Experiences and Reflections. In Computer Supported Cooperative Work, 11 (3) pp. 447-474

“We provide a retrospective account of how a generic event notification service called Elvin and a suite of simple client applications: CoffeeBiff, Tickertape and Tickerchat, came to be used within our organisation to support awareness and interaction. After overviewing Elvin and its clients, we outline various experiences from data collated across two studies where Elvin and its clients have been used to augment the workaday world to support interaction, to make digital actions visible, to make physical actions available beyond the location of action, and to support content and socially based information filtering. We suggest there are both functional and technical reasons for why Elvin works for enabling awareness and interaction. Functionally, it provides a way to produce, gather and redistribute information from everyday activities (via Elvin) and to give that information a perceptible form (via the various clients) that can be publicly available and accessible as a resource for awareness. The integration of lightweight chat facilities with these information sources enables awareness to easily flow into interaction, starting to re-connect bodies to actions, and starting to approximate the easy flow of interaction that happens when we are co-located. Technically, the conceptual simplicity of the Elvin notification, the wide availability of its APIs, and the generic functionality of its clients, especially Tickertape, have made the use of the service appealing to developers and users for a wide range of uses.”

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» 2001 «

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Kaplan, Simon M. and Seebeck, L. (2001): Harnessing complexity in CSCW. In: Ecscw 2001 - Proceedings of the Seventh European Conference on Computer Supported Cooperative Work 16-20 September, 2001, Bonn, Germany. pp. 359-378.

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Herring, Charles and Kaplan, Simon M. (2001): The Viable System Architecture. In: HICSS 2001 2001. . Available online

» 2000 «

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Kaplan, Simon M., Fitzpatrick, Geraldine and Docherty, Michael (2000): Stepping into Cooperative Buildings. In: AUIC 2000 - 1st Australasian User Interface Conference 31 January - 3 February, 2000, Canberra, Australia. pp. 33-40. Available online

» 1999 «

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Fitzpatrick, Geraldine, Mansfield, Tim, Kaplan, Simon M., Arnold, David, Phelps, Ted and Segall, Bill (1999): Augmenting the workaday world with Elvin. In: Bødker, Susanne, Kyng, Morten and Schmidt, Kjeld (eds.) ECSCW 99 - Proceedings of the Sixth European Conference on Computer Supported Cooperative Work 12-16 September, 1999, Copenhagen, Denmark. p. 431.

» 1998 «

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Streitz, Norbert A., Hartkopf, Volker, Ishii, Hiroshi, Kaplan, Simon M. and Moran, Thomas P. (1998): Cooperative Buildings: Integrating Information, Organization, & Architecture. In: Poltrock, Steven and Grudin, Jonathan (eds.) Proceedings of the 1998 ACM conference on Computer supported cooperative work November 14 - 18, 1998, Seattle, Washington, United States. pp. 411-413. Available online

“Future work, cooperation, and organizations will be characterized by greater dynamics, flexibility and mobility. Realizing this goal has profound implications for information and communication technology as well as architecture because virtual and physical spaces have to be designed in an integrated fashion to provide equally flexible cooperative work environments. We will outline a challenging generation of new problems and issues which are likely to shape future CSCW and building research.”

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Parsowith, Sara, Fitzpatrick, Geraldine, Kaplan, Simon M., Segall, Bill and Boot, Julian (1998): Tickertape: Notification and Communication in a Single Line. In: Third Asian Pacific Computer and Human Interaction July 15-17, 1998, Kangawa, Japan. pp. 139-144. Available online

» 1997 «

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Mansfield, Tim, Kaplan, Simon M., Fitzpatrick, Geraldine, Phelps, Ted, Fitzpatrick, Mark and Taylor, Richard (1997): Evolving Orbit: A Process Report on Building Locales. In: Payne, Stephen C. and Prinz, Wolfgang (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 1997 November 11-19, 1997, Phoenix, Arizona, USA. pp. 241-250. Available online

“The wOrlds project at the DSTC is experimenting with computer-based collaboration support. Our goal is to provide support for the workaday activities of distributed groups. To facilitate this we are in parallel developing a theory of collaborative activity (the locales framework) and a series of prototypes to test this theory. In this paper we briefly overview the theory and then describe the evolution of the three versions of our Orbit prototype. The prototypes focus on providing a range of facilities, including shared distributed objects, multiple personalizable views, user-controllable presence and awareness of user activities, and the ability to participate in multiple activities simultaneously, with varying degrees of intensity.”

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Kaplan, Simon M. and Fitzpatrick, Geraldine (1997): Designing Support for Remote Intensive-Care Telehealth Using the Locales Framework. In: Proceedings of DIS97: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 1997. pp. 173-184. Available online

“We put forward the locales framework as a model for the principled understanding and analysis of systems support for cooperative work situations. By using the locales framework to identify problems and issues with existing practice and focus discussion on possible solutions, we can articulate requirements for systems design. This is illustrated through a study of inter- and intra-ICU consultation practice across three hospital intensive care units (ICUs). By applying the framework to the analysis of existing local and remote work practices, we evolve a family of requirements for a telecommunications-based remote consultation facility sketch its high-level design and discuss the current status of the project.”

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Mehrotra, Sharad, Hu, Kexiang and Kaplan, Simon M. (1997): Dealing with Partial Failures in Multiple Processor Primary-Backup Systems. In: Golshani, Forouzan and Makki, Kia (eds.) Proceedings of the Sixth International Conference on Information and Knowledge Management CIKM97 November 10-14, 1997, Las Vegas, Nevada. pp. 371-378. Available online

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Kaplan, Simon M., Fitzpatrick, Geraldine, Mansfield, Tim and Tolone, William J. (1997): MUDdling Through. In: HICSS 1997 1997. pp. 539-548. Available online

» 1996 «

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Fitzpatrick, Geraldine, Kaplan, Simon M. and Mansfield, Tim (1996): Physical Spaces, Virtual Places and Social Worlds: A Study of Work in the Virtual. In: Olson, Gary M., Olson, Judith S. and Ackerman, Mark S. (eds.) Proceedings of the 1996 ACM conference on Computer supported cooperative work November 16 - 20, 1996, Boston, Massachusetts, United States. pp. 334-343. Available online

“This case study explores the nature of work for one group of systems administrators. Their virtual work domain offered little support for collaboration and mechanisms in the physical domain were often used instead. However, the way that group members were able to make sense of their complex virtual work environment suggests a new interpretation of spatial metaphors for the design of collaborative systems. This is one based on 'place' or 'locale', and 'centres', taking into account the observation that people work in multiple social worlds simultaneously, that these social worlds provide a structuring over the work domain, and that the individual draws from this structure elements relevant to their tasks.”

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» 1995 «

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Fitzpatrick, Geraldine, Tolone, William J. and Kaplan, Simon M. (1995): Work, Locales and Distributed Social Worlds. In: Marmolin, Hans, Sundblad, Yngve and Schmidt, Kjeld (eds.) ECSCW 95 - Proceedings of the Fourth European Conference on Computer-Supported Cooperative Work 11-15 September, 1995, Stockholm, Sweden. pp. 1-16.

“Efforts to build systems to support the complex social reality of cooperative work need both a grounding in the social i.e., a rich abstract basis for understanding work, and a bridging link between the social and the technical to provide new insights into how to approach designing systems based on this understanding. We propose Anselm Strauss' (1993) Theory of Action as a candidate from which to evolve a framework to ground an understanding of work. Insights from Strauss' work on the importance of structural conditions for social world (cooperative ensemble) interactions can help us to view support systems in a new role as setting/locale for cooperative work interaction, thus providing a bridge between the social and the technical. We briefly overview a locales-based environment called WORLDS we are building concurrent with our theoretical exploration.”

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Tolone, William J., Kaplan, Simon M. and Fitzpatrick, Geraldine (1995): Specifying Dynamic Support for Collaborative Work within WORLDS. In: Proceedings of the ACM Conference on Organizational Computing Systems 1995 August 13-16, 1995, Milpitas, California, USA. pp. 55-65.

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Bogia, Douglas P. and Kaplan, Simon M. (1995): Flexibility and Control for Dynamic Workflows in the WORLDS Environment. In: Proceedings of the ACM Conference on Organizational Computing Systems 1995 August 13-16, 1995, Milpitas, California, USA. pp. 148-159.

» 1993 «

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Kaplan, Simon M., Tolone, William J., Bogia, Douglas P. and Phelps, Theodore A. (1993): Flexible, Active Support for Collaboration with ConversationBuilder. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. p. 248. Available online

“We overview the ConversationBuilder system and its demonstration at INTERCHI 93.”

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Kaplan, Simon M. (ed.) Proceedings of the ACM Conference on Organizational Computing Systems 1993 November 1-4, 1993, Milpitas, California, USA.

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Bogia, Douglas P., Tolone, William J., Kaplan, Simon M. and Tribouille, Eric de la (1993): Supporting Dynamic Interdependencies among Collaborative Activities. In: Kaplan, Simon M. (ed.) Proceedings of the ACM Conference on Organizational Computing Systems 1993 November 1-4, 1993, Milpitas, California, USA. pp. 108-118. Available online

“Real-life work requirements seldom result in tasks being truly independent. Instead, webs of interdependencies evolve among tasks in a fashion which is sometimes predictable, but often completely ad hoc. In this paper we are concerned with both uncovering a family of basic concepts and mechanisms that can be used to support the mixture of anticipated and ad hoc dependencies that can arise among tasks and describing the reification of these concepts through our Obligation System implemented within the prototype collaboration support environment ConversationBuilder.”

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Najork, Marc and Kaplan, Simon M. (1993): Specifying Visual Languages with Conditional Set Rewrite Systems. In: Proceedings of the 1993 IEEE Workshop on Visual Languages August 24-27, 1993, Bergen, Norway. pp. 12-18.

» 1992 «

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Kaplan, Simon M., Tolone, William J., Bogia, Douglas P. and Bignoli, Celsina (1992): Flexible, Active Support for Collaborative Work with ConversationBuilder. In: Mantel, Marilyn and Baecker, Ronald M. (eds.) Proceedings of the 1992 ACM conference on Computer-supported cooperative work November 01 - 04, 1992, Toronto, Ontario, Canada. pp. 378-385. Available online

“Work activities have a highly situated nature. As a result, it is not possible to classify activities exactly, since they tend to evolve as they progress. This raises a significant problem for work support tools: how to address the trade off between active support, which requires knowledge of the activity at hand, and flexibility, which is a measure of how well a system can respond to changes in activities. We have been developing the ConversationBuilder, a support tool that is intended to provide flexible, active support for (collaborative) work activities. This paper overviews the ConversationBuilder, discusses both the kinds of support it provides and its architecture, and illustrates its use through an example.”

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Najork, Marc and Kaplan, Simon M. (1992): A Prototype Implementation of the Cube Language. In: Proceedings of the 1992 IEEE Workshop on Visual Languages September 15-18, 1992, Seattle, Washington, USA. pp. 270-272.

» 1991 «

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Kaplan, Simon M., Carroll, Alan M. and MacGregor, Kenneth J. (1991): Supporting Collaborative Processes with ConversationBuilder. In: Jong, Peter de (ed.) Proceedings of the Conference on Organizational Computing Systems 1991 November 6-8, 1991, Atlanta, Georgia, USA. pp. 69-79. Available online

“ConversationBuilder is a collaborative open system which can be tailored to support group activities in specialized domains of application. In particular we are interested in supporting collaborative processes, i.e. those activities performed by groups such that the actions of one individual in turn impacts the possibilities for action of the other group members. The paper discusses the concept of collaborative processes and the theoretical basis for ConversationBuilder as well as outlining the architecture of the system and the way it can be used to support such processes.”

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Najork, Marc and Kaplan, Simon M. (1991): The CUBE Language. In: VL 1991 1991. pp. 218-224.

» 1990 «

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Kaplan, Simon M. (1990): ConversationBuilder: An Open Architecture for Collaborative Work. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 917-922.

“Software process support tools of necessity be highly tailorable to mesh with the culture of, and tools used by, groups of programmers. They must also support the activities of groups in a natural and integrated manner. The ConversationBuilder is an 'open' tool in which provides support for cooperative, goal-directed group activities such as the software process.”

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Kaplan, Simon M., Finkelstein, Anthony, Kaiser, Gail E., Ryan, Kevin and Schafer, Wilhelm (1990): Interactively Supporting the Software Process. In: Diaper, Dan, Gilmore, David J., Cockton, Gilbert and Shackel, Brian (eds.) INTERACT 90 - 3rd IFIP International Conference on Human-Computer Interaction August 27-31, 1990, Cambridge, UK. pp. 1047-1048.

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Kaplan, Simon M. and Maarek, Yoelle S. (1990): Incremental Maintenance of Semantic Links in Dynamically Changing Hypertext Systems. In Interacting with Computers, 2 (3) pp. 337-366

“One purported advantage of hypertext systems is the ability to move between semantically related parts of a document (or family of documents). If the document is undergoing frequent modification (for example while an author is writing a book or while a software design stored in the hypertext system is evolving) the question arises as to how to incrementally maintain semantic interconnections in the face of the modifications. The paper presents an optimal technique for the incremental maintenance of such interconnections as a document evolves. The technique, based on theories of information retrieval based on lexical affinities and theories of incremental computation, updates semantic interconnections as nodes are checked into the hypertext system (either new or as a result of an edit). Because we use the semantic weight of lexical affinities to determine which affinities are meaningful in the global context of the document, introducing a new affinity or changing the weight of an existing affinity can potentially have an effect on any node in the system. The challenge met by our algorithm is to guarantee that despite this potentially arbitrary impact, we still update link information optimally. Once established the semantic interconnections are used to allow the user to move from node to node based not on rigid connections but instead on dynamically determined semantic interrelationships among the nodes.”

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Changes to this page (author)

20 Feb 2010: Enabled abstracts to be shown on Simon M. Kaplan's author page.
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Publication statistics

Publication period:1990-2002
Publication count:26
Number of co-authors:31

Productive colleagues

Simon M. Kaplan's 3 most productive colleagues in number of publications:

Hiroshi Ishii:87
Thomas P. Moran:60
Norbert A. Streitz:44

Collaboration count

Number of publications with 3 favourite co-authors:

Geraldine Fitzpatrick:10
William J. Tolone:6
Tim Mansfield:5

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Conference Calendar

Mar 22

Workshop on Pervasive healthcare in the home : Supporting patient motivation and engagement

Mar 22

UX People

Mar 22

ETRA '10 - Eye Tracking Research & Applications Symp.

Mar 21

“ Software design is the act of determining the user's experience with a piece of software. It has nothing to do with how the code works inside, or how big or small the code is. The designer's task is to specify completely and unambiguously the user's whole experience. ”

-- David Liddle, From Bringing Design to Software, edited by Terry Winograd, 1996 ”

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Simon M. Kaplan

Publications by Simon M. Kaplan (bibliography)

» 2002 «

» 2001 «

» 2000 «

» 1999 «

» 1998 «

» 1997 «

» 1996 «

» 1995 «

» 1993 «

» 1992 «

» 1991 «

» 1990 «

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