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Rachel White

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Publications by Rachel White (bibliography)

» 2009 «

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Kulesza, Todd, Wong, Weng-Keen, Stumpf, Simone, Perona, Stephen, White, Rachel, Burnett, Margaret M., Oberst, Ian and Ko, Andrew J. (2009): Fixing the program my computer learned: barriers for end users, challenges for the machine. In: Proceedings of the 2009 International Conference on Intelligent User Interfaces 2009. pp. 187-196. Available online

“The results of a machine learning from user behavior can be thought of as a program, and like all programs, it may need to be debugged. Providing ways for the user to debug it matters, because without the ability to fix errors users may find that the learned program's errors are too damaging for them to be able to trust such programs. We present a new approach to enable end users to debug a learned program. We then use an early prototype of our new approach to conduct a formative study to determine where and when debugging issues arise, both in general and also separately for males and females. The results suggest opportunities to make machine-learned programs more effective tools.”

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» 2006 «

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Lindgaard, Gitte, Dillon, Richard, Trbovich, Patricia, White, Rachel, Fernandes, Gary, Lundahl, Sonny and Pinnamaneni, Anu (2006): User Needs Analysis and requirements engineering: Theory and practice. In Interacting with Computers, 18 (1) pp. 47-70

“Several comprehensive User Centred Design methodologies have been published in the last decade, but while they all focus on users, they disagree on exactly what activities should take place during the User Needs Analysis, what the end products of a User Needs Analysis should cover, how User Needs Analysis findings should be presented, and how these should be documented and communicated. This paper highlights issues in different stages of the User Needs Analysis that appear to cause considerable confusion among researchers and practitioners. It is our hope that the User-Centred Design community may begin to address these issues systematically. A case study is presented reporting a User Needs Analysis methodology and process as well as the user interface design of an application supporting communication among first responders in a major disaster. It illustrates some of the differences between the User-Centred Design and the Requirements Engineering communities and shows how and where User-Centred Design and Requirements Engineering methodologies should be integrated, or at least aligned, to avoid some of the problems practitioners face during the User Needs Analysis.”

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Changes to this page (author)

18 Feb 2010: Enabled abstracts to be shown on Rachel White's author page.
02 Jun 2009: Author was edited

27 Jun 2007: Author was added to the bibliography

Publication statistics

Publication period:2006-2009
Publication count:2
Number of co-authors:13

Productive colleagues

Rachel White's 3 most productive colleagues in number of publications:

Margaret M. Burnett:48
Gitte Lindgaard:32
Andrew J. Ko:13

Collaboration count

Number of publications with 3 favourite co-authors:

Stephen Perona:1
Simone Stumpf:1
Margaret M. Burnett:1

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Learn more about Rachel White:
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- ACM
- CSB

Conference Calendar

Mar 16

Science meets Arts: Leading scientists and designers explore the impact of developing technologies on society

Mar 21

WritersUA Conf. for Software User Assistance

Mar 22

UX People

Mar 14

“ The computer can be thought of from the perspective of its technology [...] from the field of computer science. Or it can be thought of as a social tool, a structure that will change social interaction and social policy, for better or for worse. It can be thought of as a personal assistant, where the goals and intentions of the user become of primary concern. It can be viewed from the experience of the user, a view that changes considerably with the task, the person, the design of the system. The filed of human-computer interaction needs all these views, all these issues, and more besides. ”

-- Stephen Draper and Donald Norman. In "User Centered System Design" (1986) p. 1 ”

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Eva Hornecker on Tangible Interaction

Eva Hornecker explains the evolving concept of Tangible Interaction.

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Rachel White

Publications by Rachel White (bibliography)

» 2009 «

» 2006 «

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Eva Hornecker on Tangible Interaction

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