Paul M. Aoki
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Publications by Paul M. Aoki (bibliography)
» 2009 «
Aoki, Paul M., Honicky, R. J., Mainwaring, Alan, Myers, Chris, Paulos, Eric, Subramanian, Sushmita and Woodruff, Allison (2009): A vehicle for research: using street sweepers to explore the landscape of environmental community action. In: Proceedings of ACM CHI 2009 Conference on Human Factors in Computing Systems 2009. pp. 375-384. Available online
“Researchers are developing mobile sensing platforms to facilitate public awareness of environmental conditions. However, turning such awareness into practical community action and political change requires more than just collecting and presenting data. To inform research on mobile environmental sensing, we conducted design fieldwork with government, private, and public interest stakeholders. In parallel, we built an environmental air quality sensing system and deployed it on street sweeping vehicles in a major U.S. city; this served as a research vehicle by grounding our interviews and affording us status as environmental action researchers. In this paper, we present a qualitative analysis of the landscape of environmental action, focusing on insights that will help researchers frame meaningful technological interventions.”
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» 2008 «
Wyche, Susan P., Aoki, Paul M. and Grinter, Rebecca E. (2008): Re-placing faith: reconsidering the secular-religious use divide in the United States and Kenya. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 11-20. Available online
“In this paper, we report on design-oriented fieldwork and design research conducted over a six-month period in urban centers in the United States and Kenya. The contributions of this work for the CHI/CSCW community are empirical and methodological. First, we describe how recent design discourse around "designing technology for religion" creates an artificial distinction between instrumental and religious ICT use, particularly in developing regions. As illustrative examples, we relate three themes developed in the course of our fieldwork, which we term mindfulness, watchfulness, and embeddedness, to both "secular" and "religious" aspects of life in the communities studied. Second, we make a methodological contribution by describing how we used design sketches of speculative design concepts to extend and complement our fieldwork. By producing these sketches and soliciting feedback, we elicited additional data about how participants viewed the relationship between religion and ICT and prompted self-reflection on our own ideas.”
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Luk, Rowena, Ho, Melissa and Aoki, Paul M. (2008): Asynchronous remote medical consultation for Ghana. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 743-752. Available online
“Computer-mediated communication systems can be used to bridge the gap between doctors in underserved regions with local shortages of medical expertise and medical specialists worldwide. To this end, we describe the design of a prototype remote consultation system intended to provide the social, institutional and infrastructural context for sustained, self-organizing growth of a globally-distributed Ghanaian medical community. The design is grounded in an iterative design process that included two rounds of extended design fieldwork throughout Ghana and draws on three key design principles (social networks as a framework on which to build incentives within a self-organizing network; optional and incremental integration with existing referral mechanisms; and a weakly-connected, distributed architecture that allows for a highly interactive, responsive system despite failures in connectivity). We discuss initial experiences from an ongoing trial deployment in southern Ghana.”
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» 2007 «
Aoki, Paul M. (2007): Back stage on the front lines: perspectives and performance in the combat information center. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 717-726. Available online
“While tactical command. control and communication environments might appear to be entirely instrumental in nature, they nevertheless provide a setting for social interaction. This paper describes how such interaction occurs in a particular naval tactical command and control system, focusing on the shared perspectives created by the organizational, administrative and professional aspects of the environment and on issues of self-presentation. It is argued that the complexity and multiplicity of interactional regions in this environment lead to problematic situations for key actors, and that these problems may have relevance to future computing environments.”
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» 2006 «
Aoki, Paul M., Szymanski, Margaret H., Plurkowski, Luke, Thornton, James D., Woodruff, Allison and Yi, Weilie (2006): Where's the "party" in "multi-party"?: analyzing the structure of small-group sociable talk. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 393-402. Available online
“Spontaneous multi-party interaction -- conversation among groups of three or more participants -- is part of daily life. While automated modeling of such interactions has received increased attention in ubiquitous computing research, there is little applied research on the organization of this highly dynamic and spontaneous sociable interaction within small groups. We report here on an applied conversation analytic study of small-group sociable talk, emphasizing structural and temporal aspects that can inform computational models. In particular, we examine the mechanics of multiple simultaneous conversational floors -- how participants initiate a new floor amidst an on-going floor, and how they subsequently show their affiliation with one floor over another. We also discuss the implications of these findings for the design of "smart" multi-party applications.”
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» 2005 «
Aoki, Paul M. and Woodruff, Allison (2005): Making space for stories: ambiguity in the design of personal communication systems. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 181-190. Available online
“Pervasive personal communication technologies offer the potential for important social benefits for individual users, but also the potential for significant social difficulties and costs. In research on face-to-face social interaction, ambiguity is often identified as an important resource for resolving social difficulties. In this paper, we discuss two design cases of personal communication systems, one based on fieldwork of a commercial system and another based on an unrealized design concept. The cases illustrate how user behavior concerning a particular social difficulty, unexplained unresponsiveness, can be influenced by technological issues that result in interactional ambiguity. The cases also highlight the need to balance the utility of ambiguity against the utility of usability and communicative clarity.”
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» 2004 «
Woodruff, Allison and Aoki, Paul M. (2004): Push-to-Talk Social Talk. In Computer Supported Cooperative Work, 13 (5) pp. 409-441
“This paper presents an exploratory study of college-age students using two-way, push-to-talk cellular radios. We describe the observed and reported use of cellular radio by the participants. We discuss how the half-duplex, lightweight cellular radio communication was associated with reduced interactional commitment, which meant the cellular radios could be used for a wide range of conversation styles. One such style, intermittent conversation, is characterized by response delays. Intermittent conversation is surprising in an audio medium, since it is typically associated with textual media such as instant messaging. We present design implications of our findings.”
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» 2003 «
Aoki, Paul M., Romaine, Matthew, Szymanski, Margaret H., Thornton, James D., Wilson, Daniel and Woodruff, Allison (2003): The mad hatter's cocktail party: a social mobile audio space supporting multiple simultaneous conversations. In: Cockton, Gilbert and Korhonen, Panu (eds.) Proceedings of the ACM CHI 2003 Human Factors in Computing Systems Conference April 5-10, 2003, Ft. Lauderdale, Florida, USA. pp. 425-432.
Woodruff, Allison and Aoki, Paul M. (2003): How push-to-talk makes talk less pushy. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 170-179. Available online
“This paper presents an exploratory study of college-age students using two-way, push-to-talk cellular radios. We describe the observed and reported use of cellular radio by the participants. We discuss how the half-duplex, lightweight cellular radio communication was associated with reduced interactional commitment, which meant the cellular radios could be used for a wide range of conversation styles. One such style, intermittent conversation, is characterized by response delays. Intermittent conversation is surprising in an audio medium, since it is typically associated with textual media such as instant messaging. We present design implications of our findings.”
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» 2002 «
Aoki, Paul M., Grinter, Rebecca E., Hurst, Amy, Szymanski, Margaret H., Thornton, James D. and Woodruff, Allison (2002): Sotto voce: exploring the interplay of conversation and mobile audio spaces. In: Terveen, Loren (ed.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 431-438.
Grinter, Rebecca E., Aoki, Paul M., Szymanski, Margaret H., Thornton, James D., Woodruff, Allison and Hurst, Amy (2002): Revisiting the visit: understanding how technology can shape the museum visit. In: Churchill, Elizabeth F., McCarthy, Joe, Neuwirth, Christine and Rodden, Tom (eds.) Proceedings of the 2002 ACM conference on Computer supported cooperative work November 16 - 20, 2002, New Orleans, Louisiana, USA. pp. 146-155. Available online
“This paper reports findings from a study of how a guidebook was used by
pairs of visitors touring a historic house. We describe how the guidebook was
incorporated into their visit in four ways: shared listening, independent use,
following one another, and checking in on each other. We discuss how individual
and groupware features were adopted in support of different visiting
experiences, and illustrate how that adoption was influenced by social
relationships, the nature of the current visit, and any museum visiting
strategies that the couples had. Finally, we describe how the guidebook
facilitated awareness between couples, and how awareness of non-guidebook users
(strangers) influenced use.”
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Woodruff, Allison, Szymanski, Margaret H., Grinter, Rebecca E. and Aoki, Paul M. (2002): Practical strategies for integrating a conversation analyst in an iterative design process. In: Proceedings of DIS02: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2002. pp. 255-264. Available online
“We present a case study of an iterative design process that includes a conversation analyst. We discuss potential benefits of conversation analysis for design, and we describe our strategies for integrating the conversation analyst in the design process. Since the analyst on our team had no previous exposure to design or engineering, and none of the other members of our team had any experience with conversation analysis, we needed to build a foundation for our interaction. One of our key strategies was to pair the conversation analyst with a designer in a highly interactive collaboration. Our tactics have been effective on our project, leading to valuable results that we believe we could not have obtained using another method. We hope that this paper can serve as a practical guide to those interested in establishing a productive and efficient working relationship between a conversation analyst and the other members of a design team.”
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» 2001 «
Woodruff, Allison, Szymanski, Margaret H., Aoki, Paul M. and Hurst, Amy (2001): The Conversational Role of Electronic Guidebooks. In: Abowd, Gregory D., Brumitt, Barry and Shafer, Steven A. (eds.) Ubicomp 2001 Ubiquitous Computing - Third International Conference September 30 - October 2, 2001, Atlanta, Georgia, USA. pp. 187-208. Available online
» 2000 «
Aoki, Paul M. and Woodruff, Allison (2000): Improving Electronic Guidebook Interfaces Using a Task-Oriented Design Approach. In: Proceedings of DIS00: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2000. pp. 319-325. Available online
“Item selection is a key problem in electronic guidebook design. Many systems do not apply so-called context-awareness technologies to infer user interest, placing the entire burden of selection on the user. Conversely, to make selection easier, many systems automatically eliminate information that they infer is not of interest to the user. However, such systems often eliminate too much information, preventing the user from finding what they want. To realize the full potential of electronic guidebooks, designers must strike the right balance between automatic context-based inference and manual selection. In this paper, we introduce a task-oriented model of item selection for electronic guidebooks to help designers explore this continuum. We argue that item selection contains three sub-tasks and that these sub-tasks should be considered explicitly in system design. We apply our model to existing systems, demonstrating pitfalls of combining sub-tasks, and discuss how our model has improved the design of our own guidebook prototype.”
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Mar 19th, 2010
Changes to this page (author)
14 Feb 2010: Enabled abstracts to be shown on Paul M. Aoki's author page.30 May 2009: Author was edited 09 May 2009: Author was edited
12 May 2008: Author was edited
12 May 2008: Author was edited
29 Jun 2007: Author was edited
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28 Apr 2003: Added the author to the bibliography
