See his webpage.
Dybkjaer, Laila, Bernsen, Niels Ole and Dybkjaer, Hans (1998): A Methodology for Diagnostic Evaluation of Spoken Human -- Machine Dialogue. In International Journal of Human-Computer Studies, 48 (5) pp. 605-625
Bernsen, Niels Ole, Dybkjr, Hans and Dybkjaer, Laila (1998): Designing Interactive Speech Systems: From First Ideas to User Testing. Springer-Verlag
View publication info on Amazon.com or .co.uk
Bernsen, Niels Ole (1994): Foundations of Multimodal Representations: A Taxonomy of Representational Modalities. In Interacting with Computers, 6 (4) pp. 347-371
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