Publication statistics

Pub. period:2001-2006
Pub. count:5
Number of co-authors:6



Co-authors

Number of publications with 3 favourite co-authors:

T. Jokela:2
I. Tuikkala:1
K. Juntunen:1

 

 

Productive colleagues

N. Iivari's 3 most productive colleagues in number of publications:

Mikko Rajanen:12
M. Nieminen:9
T. Jokela:3
 
 
 
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N. Iivari

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Publications by N. Iivari (bibliography)

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2006
 
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Iivari, N. (2006): 'Representing the User' in software development -- a cultural analysis of usability work in the product development context. In Interacting with Computers, 18 (4) pp. 635-664.

It is widely accepted that users should be involved in the development of interactive systems. However, involving users in interactive systems development is challenging, especially in product development. The organizational culture is a key factor affecting the successes and failures of organizational change and development efforts. This paper shows how user involvement is intertwined with the organizational cultures in a case study of five software development organizations. User involvement is indirect in the case organizations, and labeled as usability work. Using cross case analysis, four 'cultures of usability work' are identified. The cultures have distinct cultural characteristics, employ different approaches to usability work, and have different preferences and strategies for the prospective facilitation of usability work. Sensitivity to the cultural context is identified as an important consideration in the facilitation of usability work, and culturally compatible strategies for usability work in different cultural settings are identified. The paper concludes that there might not be one 'best, universally valid, context free way' of introducing and carrying out usability work in software product development organizations.

© All rights reserved Iivari and/or Elsevier Science

2005
 
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Iivari, N. (2005): Usability Specialists - 'Mommy Mob', 'Realistic Humanists' or 'Staid Researchers'? An Analysis of Usability Work in the Software Product Development. In: Proceedings of IFIP INTERACT05: Human-Computer Interaction 2005. pp. 418-430.

Users should be involved in the interactive systems development. However, involving users is difficult and rare, especially in the product development context. Guidelines for the facilitation of user involvement have been produced. However, a critical review shows that the guidelines rely on naive notions of people and change in organizations. In this paper an interpretive research approach is utilized in the analysis user involvement in software development organizations operating in the product development context. User involvement is indirect in the organizations, and labelled as usability work. Usability specialists are conceptualized as a specific community of practice, usability work being their practice. Analysis reveals divergent ways usability work has been organized in the organizations, and divergent meanings attached to usability work. Both practical and theoretical implications are discussed.

© All rights reserved Iivari and/or Springer Verlag

 Cited in the following chapter:

» Usability Evaluation: [/encyclopedia/usability_evaluation.html]


 
2003
 
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Jokela, T. and Iivari, N. (2003): Systematic Determination of Quantitative Usability Requirements. In: Proceedings of the Tenth International Conference on Human-Computer Interaction 2003. pp. 489-493.

 
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Iivari, N., Juntunen, K. and Tuikkala, I. (2003): A Method for Organizational Culture Analysis as a Basis for the Implementation of User-Centred Design into Organizations. In: Proceedings of the HCI03 Conference on People and Computers XVII 2003. pp. 127-142.

2001
 
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Jokela, T., Nieminen, M., Iivari, N., Nevakivi, K. and Rajanen, Mikko (2001): Developing A Usability Capability Assessment Approach through Experiments in Industrial Settings. In: Proceedings of the HCI01 Conference on People and Computers XV 2001. pp. 193-210.

 
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16 Feb 2010: Modified
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URL: http://www.interaction-design.org/references/authors/n__iivari.html

Publication statistics

Pub. period:2001-2006
Pub. count:5
Number of co-authors:6



Co-authors

Number of publications with 3 favourite co-authors:

T. Jokela:2
I. Tuikkala:1
K. Juntunen:1

 

 

Productive colleagues

N. Iivari's 3 most productive colleagues in number of publications:

Mikko Rajanen:12
M. Nieminen:9
T. Jokela:3
 
 
 
May 20

The moment clients realize that revisions are not an all-you-can-eat buffet, suddenly they realize they are not hungry.

-- Lester Beall

 
 

Featured chapter

Read the fascinating history of Wearable Computing, told by its father, Steve Mann

Read Steve's chapter !

 
 

Help us help you!