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Michael J. Muller

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Publications by Michael J. Muller

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» 2008 «

Thom-Santelli, Jennifer, Muller, Michael J. and Millen, David R. (2008): Social tagging roles: publishers, evangelists, leaders. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1041-1044. Available online

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Geyer, Werner, Dugan, Casey, DiMicco, Joan, Millen, David R., Brownholtz, Beth and Muller, Michael J. (2008): Use and reuse of shared lists as a social content type. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 1545-1554. Available online

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Shami, N. Sadat, Hancock, Jeffrey T., Peter, Christian, Muller, Michael J. and Mandryk, Regan (2008): Measuring affect in HCI: going beyond the individual. In: Proceedings of ACM CHI 2008 Conference on Human Factors in Computing Systems April 5-10, 2008. pp. 3901-3904. Available online

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» 2007 «

Rivadeneira, A. W., Gruen, Daniel M., Muller, Michael J. and Millen, David R. (2007): Getting our head in the clouds: toward evaluation studies of tagclouds. In: Proceedings of ACM CHI 2007 Conference on Human Factors in Computing Systems 2007. pp. 995-998. Available online

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Muller, Michael J. (2007): Collaborative activity management: organizing documents for collective action. In: Proceedings of the 25th annual ACM international conference on Design of communication 2007, El Paso, Texas, USA. p. 234. Available online

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Muller, Michael J. (2007): Comparing tagging vocabularies among four enterprise tag-based services. In: GROUP07: International Conference on Supporting Group Work 2007. pp. 341-350. Available online

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Dugan, Casey, Muller, Michael J., Millen, David R., Geyer, Werner, Brownholtz, Beth and Moore, Marty (2007): The dogear game: a social bookmark recommender system. In: GROUP07: International Conference on Supporting Group Work 2007. pp. 387-390. Available online

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Farrell, Stephen, Lau, Tessa, Nusser, Stefan, Wilcox, Eric and Muller, Michael J. (2007): Socially augmenting employee profiles with people-tagging. In: Proceedings of the ACM Symposium on User Interface Software and Technology October 7-10, 2007, Newport, Rhode Island, USA. pp. 91-100. Available online

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» 2006 «

Sen, Shilad, Geyer, Werner, Muller, Michael J., Moore, Marty, Brownholtz, Beth, Wilcox, Eric and Millen, David R. (2006): FeedMe: a collaborative alert filtering system. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 89-98. Available online

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Tang, John C., Liu, Sophia B., Muller, Michael J., Lin, James and Drews, Clemens (2006): Unobtrusive but invasive: using screen recording to collect field data on computer-mediated interaction. In: Proceedings of ACM CSCW06 Conference on Computer-Supported Cooperative Work 2006. pp. 479-482. Available online

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» 2005 «

Millen, David R., Muller, Michael J., Geyer, Werner, Wilcox, Eric and Brownholtz, Beth (2005): Patterns of media use in an activity-centric collaborative environment. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 879-888. Available online

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Muller, Michael J., Kuchinskaya, Olga, Minassian, Suzanne O., Tang, John C., Danis, Catalina, Zhao, Chen, Harrison, Beverly L. and Moran, Thomas P. (2005): Shared landmarks in complex coordination environments. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 1681-1684. Available online

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Light, Ann, Wild, Peter J., Dearden, Andy and Muller, Michael J. (2005): Quality, value(s) and choice: exploring deeper outcomes for HCI products. In: Proceedings of ACM CHI 2005 Conference on Human Factors in Computing Systems 2005. pp. 2124-2125. Available online

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» 2004 «

Muller, Michael J., Geyer, Werner, Brownholtz, Beth, Wilcox, Eric and Millen, David R. (2004): One-hundred days in an activity-centric collaboration environment based on shared objects. In: Dykstra-Erickson, Elizabeth and Tscheligi, Manfred (eds.) Proceedings of ACM CHI 2004 Conference on Human Factors in Computing Systems April 24-29, 2004, Vienna, Austria. pp. 375-382. Available online

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Dave, Kushal, Wattenberg, Martin and Muller, Michael J. (2004): Flash forums and forumReader: navigating a new kind of large-scale online discussion. In: Proceedings of ACM CSCW04 Conference on Computer-Supported Cooperative Work 2004. pp. 232-241. Available online

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Geyer, Werner, Witt, Andrew J., Wilcox, Eric, Muller, Michael J., Kerr, Bernard, Brownholtz, Beth and Millen, David R. (2004): Chat spaces. In: Proceedings of DIS04: Designing Interactive Systems: Processes, Practices, Methods, & Techniques 2004. pp. 333-336. Available online

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Vogel, Jurgen, Geyer, Werner, Cheng, Li-Te and Muller, Michael J. (2004): Consistency Control for Synchronous and Asynchronous Collaboration Based on Shared Objects and Activities. In Computer Supported Cooperative Work, 13 (5) pp. 573-602

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Muller, Michael J. (2004): Multiple paradigms in affective computing. In Interacting with Computers, 16 (4) pp. 759-768

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» 2003 «

Muller, Michael J., Raven, Mary Elizabeth, Kogan, Sandra, Millen, David R. and Carey, Kenneth (2003): Introducing chat into business organizations: toward an instant messaging maturity model. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 50-57. Available online

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Geyer, Werner, Vogel, Jurgen, Cheng, Li-Te and Muller, Michael J. (2003): Supporting activity-centric collaboration through peer-to-peer shared objects. In: Tremaine, Marilyn and Simone, Carla (eds.) Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work 2003 November 9-12, 2003, Sanibel Island, Florida, USA. pp. 115-124. Available online

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» 2002 «

Muller, Michael J. and Carey, Kenneth (2002): Design as a minority discipline in a software company: toward requirements for a community of practice. In: Terveen, Loren (ed.) Proceedings of the ACM CHI 2002 Conference on Human Factors in Computing Systems Conference April 20-25, 2002, Minneapolis, Minnesota. pp. 383-390.

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» 2001 «

Muller, Michael J. (2001): Layered Participatory Analysis: New Developments in the CARD Technique. In: Beaudouin-Lafon, Michel and Jacob, Robert J. K. (eds.) Proceedings of the ACM CHI 2001 Human Factors in Computing Systems Conference March 31 - April 5, 2001, Seattle, Washington, USA. pp. 90-97. Available online

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» 2000 «

Kahler, Helge, Kensing, Finn and Muller, Michael J. (2000): Methods tools: constructive interaction and collaborative work: introducing a method for testing collaborative systems. In Interactions, 7 (3) pp. 27-34

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Cohen, Andrew L., Cash, Debra and Muller, Michael J. (2000): Designing to Support Adversarial Collaboration. In: Kellogg, Wendy A. and Whittaker, Steve (eds.) Proceedings of the 2000 ACM conference on Computer supported cooperative work 2000, Philadelphia, Pennsylvania, United States. pp. 31-39. Available online

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» 1999 «

Muller, Michael J. (1999): Invisible Work of Telephone Operators: An Ethnocritical Analysis. In Computer Supported Cooperative Work, 8 (1) pp. 31-61

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Scholtz, Jean, Muller, Michael J., Novick, David G., Olsen, Jr. Dan R., Shneiderman, Ben and Wharton, Cathleen (1999): A Research Agenda for Highly Effective Human-Computer Interaction: Useful, Usable, and Universal. In ACM SIGCHI Bulletin, 31 (4) pp. 13-16

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» 1998 «

Muller, Michael J., Matheson, Lisa, Page, Colleen and Gallup, Robert (1998): Methods & Tools: Participatory Heuristic Evaluation. In Interactions, 5 (5) pp. 13-18

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Muller, Michael J. and Wharton, Cathleen (1998): Toward an HCI Research and Practice Agenda based on Human Needs and Social Responsibility. In ACM SIGCHI Bulletin, 30 (2) pp. 27-29

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» 1997 «

Muller, Michael J., Wharton, Cathleen, McIver Jr, William J. and Laux, Lila (1997): Toward an HCI Research and Practice Agenda Based on Human Needs and Social Responsibility. In: Pemberton, Steven (ed.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 155-161. Available online

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Muller, Michael J. (1997): Translation in HCI: Formal Representations for Work Analysis and Collaboration. In: Pemberton, Steven (ed.) Proceedings of the ACM CHI 97 Human Factors in Computing Systems Conference March 22-27, 1997, Atlanta, Georgia. pp. 544-545. Available online

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Muller, Michael J., Haslwanter, Jean Hallewell and Dayton, Tom (1997): Participatory Practices in the Software Lifecycle. In: Helander, Martin G., Prabhu, Prasad and Landauer, Thomas K. "Handbook of Human-Computer Interaction (2nd Ed.)". North-Holland pp. 255-297

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» 1995 «

Muller, Michael J., Carr, Rebecca, Ashworth, Catherine, Diekmann, Barbara, Wharton, Cathleen, Eickstaedt, Cherie and Clonts, Joan (1995): Telephone Operators as Knowledge Workers: Consultants Who Meet Customer Needs. In: Katz, Irvin R., Mack, Robert L., Marks, Linn, Rosson, Mary Beth and Nielsen, Jakob (eds.) Proceedings of the ACM CHI 95 Human Factors in Computing Systems Conference May 7-11, 1995, Denver, Colorado. pp. 130-137. Available online

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» 1994 «

Haslwanter, Jean D. Hallewell, Muller, Michael J. and Dayton, Tom (1994): Participatory Design Methods: A Classification. In: Proceedings of OZCHI94, the CHISIG Annual Conference on Human-Computer Interaction 1994. pp. 319-320.

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Hefley, William E., Buie, Elizabeth, Lynch, Gene F., Muller, Michael J., Hoecker, Douglas G., Carter, Jim and Roth, J. Thomas (1994): Integrating Human Factors with Software Engineering Practices. In: Proceedings of the Human Factors and Ergonomics Society 38th Annual Meeting 1994. pp. 315-319.

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» 1993 «

Spool, Jared M., Allen, C. Dennis, Ballman, Don, Begg, Vivienne, Miller-Jacobs, Harold H., Muller, Michael J. and Nielsen, Jakob (1993): User Involvement in the Design Process: Why, When and How?. In: Ashlund, Stacey, Mullet, Kevin, Henderson, Austin, Hollnagel, Erik and White, Ted (eds.) Proceedings of the ACM CHI 93 Human Factors in Computing Systems Conference April 24-29, 1993, Amsterdam, The Netherlands. pp. 251-254. Available online

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Tudor, Leslie Gayle, Muller, Michael J., Dayton, Tom and Root, Robert W. (1993): A Participatory Design Technique for High-Level Task Analysis, Critique, and Redesign: The CARD Method. In: Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting 1993. pp. 295-299.

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» 1992 «

Muller, Michael J. (1992): Retrospective on a Year of Participatory Design using the PICTIVE Technique. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 455-462. Available online

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Nielsen, Jakob, Bush, Rita M., Dayton, Tom, Mond, Nancy E., Muller, Michael J. and Root, Robert W. (1992): Teaching Experienced Developers to Design Graphical User Interfaces. In: Bauersfeld, Penny, Bennett, John and Lynch, Gene (eds.) Proceedings of the ACM CHI 92 Human Factors in Computing Systems Conference June 3-7, 1992, Monterey, California. pp. 557-564. Available online

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Miller, David S., Smith, John G. and Muller, Michael J. (1992): TelePICTIVE: Computer-Supported Collaborative GUI Design for Designers with Diverse Expertise. In: Mackinlay, Jock D. and Green, Mark (eds.) Proceedings of the 5th annual ACM symposium on User interface software and technology November 15 - 18, 1992, Monteray, California, United States. pp. 151-160. Available online

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» 1991 «

Muller, Michael J. (1991): PICTIVE - An Exploration in Participatory Design. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 225-231. Available online

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Muller, Michael J.,