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Mark Notess

Picture of Mark Notess. Copyright unknown.
Personal Homepage:
http://mypage.iu.edu/~mnotess/
Current place of employment:
Indiana University

Mark Notess is a development manager and usability specialist for Digital Library Program at Indiana University - Bloomington. Prior to joining this project, Mark was Director of User Experience at UNext, where he worked with Don Norman. Mark's current interest is in designing learning tools & environments for higher education, particularly for close study of creative artifacts.

Mark spent 12 years with Hewlett-Packard and Agilent Technologies, primarily leading user-centered design efforts and building user interface tools. He introduced contextual design at HP and also used contextual design as a framework for teaching HCI at IU. Mark holds masters degrees in both education and computer science from Virginia Tech, and is a doctoral student in Instructional Systems Technology IU.

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Publications by Mark Notess (bibliography)

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» 2006 «

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Dunn, Jon W., Byrd, Donald, Notess, Mark, Riley, Jenn and Scherle, Ryan (2006): Variations2: retrieving and using music in an academic setting. In Communications of the ACM, 49 (8) pp. 53-58

» 1999 «

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Curtis, Paula, Heiserman, Tammy, Jobusch, David, Notess, Mark and Webb, Jayson (1999): Customer-Focused Design Data in a Large, Multi-Site Organization. In: Altom, Mark W. and Williams, Marian G. (eds.) Proceedings of the ACM CHI 99 Human Factors in Computing Systems Conference May 15-20, 1999, Pittsburgh, Pennsylvania. pp. 608-615. Available online

Qualitative user-centered design processes such as contextual inquiry can generate huge amounts of data to be organized, analyzed, and represented. When you add the goal of spreading the resultant understanding to the far reaches of a large, multi-site organization, many practical barriers emerge. In this paper we describe experience creating and communicating representations of contextually derived user data in a large, multi-site product development organization. We describe how we involved a distributed team in data collection and analysis and how we made the data representations portable. We then describe how we have engaged over 200 people from five sites in thinking through the user data and its implications on product design.

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» 1991 «

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Lundell, Jay and Notess, Mark (1991): Human Factors in Software Development: Models, Techniques, and Outcomes. In: Robertson, Scott P., Olson, Gary M. and Olson, Judith S. (eds.) Proceedings of the ACM CHI 91 Human Factors in Computing Systems Conference April 28 - June 5, 1991, New Orleans, Louisiana. pp. 145-151. Available online

We present the results of a survey designed to identify ways that human factors engineers have been successfully involved in software projects. Surveys describing successful and unsuccessful outcomes were returned by 14 human factors engineers and 21 software and documentation engineers at Hewlett Packard. In addition to describing the type of involvement and techniques used, respondents were also asked to define what they considered to be a successful outcome and give their views on what factors contribute to success or failure. The results of this study suggest ways in which the human factors/R&D partnership can be more effective in current development scenarios.

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» 1990 «

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Catterall, Bernard J., Harker, Susan, Klein, Gary, Notess, Mark and Tang, John C. (1990): Group HCI Design: Problems and Prospects. In ACM SIGCHI Bulletin, 22 (2) pp. 37-41

Design of human-computer interfaces is typically carried out by groups of designers rather than by isolated individuals. In this report, we characterize those groups and their contexts, examine the problems that such groups encounter, and evaluate the extent to which current HCI techniques address the needs of groups of designers.

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Changes to this page (author)

18 Feb 2010: Enabled abstracts to be shown on Mark Notess's author page.
18 Aug 2009: Author was edited
08 Aug 2007: An editor rejected a request to change information
08 Aug 2007: An editor rejected a request to change information
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08 Aug 2007: Page was edited (but waiting for approval by an editor)
23 Jun 2007: Author was edited
28 Apr 2003: Added the author to the bibliography

Publication statistics

Publication period:1990-2006
Publication count:4
Number of co-authors:13



Productive colleagues

Mark Notess's 3 most productive colleagues in number of publications:

John C. Tang:30
Gary Klein:14
Susan Harker:11


Collaboration count

Number of publications with 3 favourite co-authors:

Jon W. Dunn:1
John C. Tang:1
Donald Byrd:1

 

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Learn more about Mark Notess:
- Google Scholar
- ACM
- CSB

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